hello, last month, we have a misunderstanding of one member here. he gave me a negative itrader and i gave him also a negative itrader now, we already fix the problem and have the deal to delete each negative itrader feedback. i managed to delete the negative itrader that i gave to him but, he said, he cannot erase the negative itrader he gave it to me. he said "i opened ticket with support staff and they arent responding to me". how to deal with this? it is this mean that you cannot erase a negative itraders that you gave to someone? will support staff have the power to erase it? hope you help me thank. it wont let me erase it, i opened ticket with support staff and they arent responding to me, i dont know what to do