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How to remove an Un-Paid

Discussion in 'Support & Feedback' started by ElectricBanana, Apr 24, 2013.

  1. #1
    Hi,

    I seem to have run into a problem. I won a auction, but the seller received a BIN and failed to end the auction. This left me as the auction winner, but the site was sold to someone else, which in turn has left me an up-paid and a 80% as a buyer. How can I/We (the seller) fix this?

    Thanks
    Solved! View solution.
    ElectricBanana, Apr 24, 2013 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What is the auction URL?
    digitalpoint, Apr 24, 2013 IP
  3. ElectricBanana

    ElectricBanana Active Member

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  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    digitalpoint, Apr 24, 2013 IP
  5. ElectricBanana

    ElectricBanana Active Member

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    #5
    I won three auctions I payed for two via paypal and had no unpaid, then the third one obamaunderground came in and I now have an unpaid. None of these three had an instant pay and these three are the only ones in my market place so I'm not sure.

    [​IMG]
    ElectricBanana, Apr 24, 2013 IP
  6. ryan_uk

    ryan_uk Prominent Member

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    #6
    Once you figure out which auction it is, you can get the seller to cancel your bid. Not an ideal solution, but one possible "workaround" (that I used).
    ryan_uk, Apr 24, 2013 IP
  7. #7
    digitalpoint, Apr 24, 2013 IP
  8. ElectricBanana

    ElectricBanana Active Member

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    #8
    Yep! And I paid for that one via paypal and never looked to see if it was Instant Pay, just went off the PM. So when it's Instant Pay do we have to use it or can it be paid like I apparently did?
    ElectricBanana, Apr 24, 2013 IP
  9. Smyrl

    Smyrl Tomato Republic Staff

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    #9
    If instant pay is available, you must use instant pay to keep profile for showing an unpaid item.
    Smyrl, Apr 24, 2013 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    If it's Instant Pay, there's no way for the system to know if it was paid unless it was paid via Instant Pay.
    digitalpoint, Apr 24, 2013 IP
  11. ElectricBanana

    ElectricBanana Active Member

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    #11
    Thanks everyone! I contacted the seller we're doing a re-do I'll pay via Instant Pay.

    Cheers
    ElectricBanana, Apr 24, 2013 IP