Hi, I am having limited access to my Paypal account. They are asking me to submit Utility Bills. They are not allowing me to either receive or send money from my account. Can someone help how to resolve this issue as soon as possible? And how many days will it take once I submit my documents. Radhika
As far as my experience goes, it took about 2 hours to clear the limitation and got my account uplifted. To resolve the problem is very simple, just comply with them by submitting your utility bills. If you pay for your own, it would be easy. If you are living with your family and your dad pays then just submit your dad's utility bills and indicate that the person's name is your dad and you live in that house.
If you are in hurry then fax the documents to paypal and call them about the situation , I hope the matter will resolve within some days ! MB
I have submitted my Bank Statement and Driving License..Is it ok? But they are also asking for Invoices and Shipping proof ? what are they? Please tell me..
Well i belive that paypal just s**ks . Well they are just providing security to buyers. besides that they just limit account without any legitimate reasons. they blocked my account when i have 5000 GBP in that. in the time of christmas , the time i was selling most. and you know what is the reason. offcourse there is no reason. i never had a chargback in 3 years but they did. And after all the stuff they told me that "we Found some potential risk against your account so we put your account into permanent limitation and we have right to do it any time without prior notice or justification for your confirmation just see user agreement" And in all three years i never had a single , not a single chargeback just 4 claims which i sorted out myself.
You need to submit exactly what they ask you to submit. I doubt Bank Statement and Driving License is the same as Utility Bill. Invoices are sort of receipt which you send to the customer which details the customer's name/address and the product information and pricing. Shipping Proof are proof which shows that you actually ship the product to your customer, for instance if you use DHL or Fedex to ship the item, they will give you the shipping documentation and a tracking number which you can use to see where the product is and if it reaches the customer yet. Invoice - http://en.wikipedia.org/wiki/Invoice
There you go, download a quick Case Study on what you need to prepare, what you need to do, and other stuffs by reading my own case study.. Its here at my blog Take a read. It will help you..