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Youtube account improperly suspended despite having evidence

Discussion in 'General Business' started by mike boccher, Nov 22, 2015.

  1. #1
    Hello and good morning. If this is in wrong spot I apologize and I'm new here and did not believe this to be a "legal issue". As you are aware, Youtube and their copyright/spam policy is a hot mess. They are even going through changes now. Unfortunately, my account has been suspended due to the whole repeated violations of the copyright/spam deal which is just not true.
    I run a video game website and youtube channel which posts trailers for new games, gameplays, walk throughs, etc. I recently attended an event by 2K (owned by Take Two games) for a new game release. As part of the event, we had legal NDA allowing us to post videos beginning on a certain date. I posted two videos we took from the event in accordance with the NDA. Shortly after, i received notification they were taken down due to a claim from Take Two although I had signed permission for them. I went through the process and both videos have been restored.

    NOw here's the thing. Although the videos were restored after I provided them information, my account was still suspended, even though the second was restored AFTER the channel was suspended. I tried filling out that stupid form but of course, as we know Youtube, they suck and just send that after review we're going to keep your account suspended and link me the guidelines page. This is even after I provide evidence, link them the channels, explain I had written permission and got the videos restored and they refuse to explain or acknowledge anything. I understand they are Youtube and have more money than god and don't care about my little channel, but I do. In fact, there repeated refusal to reinstate my account is grounds for action against THEM not me.

    Bottom line is what do I do because I literally have legal, written permisssion and everything yet they refuse to do a thing about it? Please help Thanks,

    Michael Boccher
     
    mike boccher, Nov 22, 2015 IP
  2. mike boccher

    mike boccher Peon

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    #2
    150 views and not one reply?? come on really? I need some help please
     
    mike boccher, Nov 24, 2015 IP
  3. NetStar

    NetStar Notable Member

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    #3
    I don't have anything of value to offer here. YouTube is owned by Google. I use to read countless posts about people getting booted from Adsense for "not doing anything wrong". I would roll my eyes. One day I received an email from google stating I had inappropriate/illegal content in the realm of "child pornography" and if I didn't make the necessary changes I would be banned from Adsense. Wtf? I call Google and open a support ticket then finally I receive a link to the page which ended up being a forum on my Message Board where a user referred to another user as a "Child Molester". I closed and deleted the thread. A week later Google checked to see if the page was still there. Even though the topic was DELETED the page didn't return a 404 error so Google assumed I did not comply and banned me. I tried to call Google and the call was blocked because my subscriber ID was now invalid. After searching all over the place I found another number and couldn't reach anyone. I created another support ticket without a response. I then created ticket after ticket after ticket and would only receive a template response. I gave up. Over the years I generated over $75k in adsense. My adsense acct is gone. However, my Adwords acct is active where I spent over $300k. Go figure.

    Anyway.. the moral of the story...even though I spent over a quarter million of dollars with Google and generated over 75 thousand in their publishers network which made them money my value to them was peanuts. I gave up. Then one day I logged in to my Adsense account and saw that it was live again. It's just that my old social networking website was banned. It's weird.

    YouTube deals with MILLIONS of people and BILLIONS of content. They don't have the time or resources to provide adequate support for your problems. The only thing you can do is KEEP trying. Eventually you will get through to someone who can help you.....providing they are willing.
     
    NetStar, Nov 29, 2015 IP