Your ads are not running. Please contact us for support. (???)

Discussion in 'Google AdWords' started by Khan12, Jun 19, 2009.

  1. #1
    This has happened three hours ago, without any warning, is the message that appears when I run the Keyword Analysis: Ad showing? No.
    Your ads are not running. Please contact us for support.
    I have activated the account two years ago and I have always and only published ads as a Clickbank affiliate through the strategy of direct linking. I run a second account for a friend, I have asked the support and I received the consent for this, so I believe this is not the reason for the suspension. I have always respected the rules about the content not permitted and in the last three months I have spent approximately $ 45,000.
    How can this happen?
    I immediately asked for support. Now I think I will have to wait until Monday for a response. I don't know what to say.
     
    Khan12, Jun 19, 2009 IP
  2. Cubby

    Cubby Banned

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    #2
    wait to see what is the problem..only the support team can get u the real answer...

    Best
     
    Cubby, Jun 20, 2009 IP
  3. openerhere

    openerhere Active Member

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    #3
    adwords support team is not that much ok. most time u wont get a reply
     
    openerhere, Jun 21, 2009 IP
  4. JHardy_WV

    JHardy_WV Peon

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    #4
    Google recently changed their policy on Display URL - it now has to roughly match the destination url - you're direct linking to Clickbank products, yes? Make sure your display URL reflects this
     
    JHardy_WV, Jun 22, 2009 IP
  5. pacboy

    pacboy Peon

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    #5
    $45,000 WOW! That's a lot of money. I don't know what could be the problem but I'm sure you will receive answer within a few days. Just be patient...
     
    pacboy, Jun 22, 2009 IP
  6. Gothrough

    Gothrough Peon

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    #6
    Hey Khan12,
    Any news? Keep thread up to date. Hope everything is OK with your AdWords account?
    BTW G support answered my question really quick. And my problem was solved.

    PS ha! 45K! I have to work in AdWords 2 months or so to spend so much money.
     
    Gothrough, Jun 22, 2009 IP
  7. Khan12

    Khan12 Peon

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    #7
    The ads are came back this morning without any explanation. They were stopped Saturday at 4 am, but they returned at 12 pm for about 3 hours and when I reached the expenditure of $50 they were stopped again. Same thing Sunday, start at midnight till $50 and then stop again.
    Around 5 am, about 10 hours ago, ads seems to have resumed their regular work.
    The support team sent me the response this morning. I must say that I received a timely reply.
    They said they will make an inquiry into what happened.
    ---
    updates will follow
     
    Khan12, Jun 22, 2009 IP
  8. Gothrough

    Gothrough Peon

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    #8
    Khan12,
    Nice to hear everything is OK.
    It's quite often happens like this. G goes out of line and some time later it comes to OK "without any explanation" :)
     
    Gothrough, Jun 22, 2009 IP
  9. openerhere

    openerhere Active Member

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    #9
    nice to know that you received reply from adwords. may because u are spending too much in adwords. otherwise, for small advertisers, mostly won't get reply.
     
    openerhere, Jun 22, 2009 IP
  10. webportalmy

    webportalmy Member

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    #10
    weww.. spend too much for adwords.. i guess your earn much via clickbank affiliates ;)
     
    webportalmy, Jun 22, 2009 IP
  11. Nosebear

    Nosebear Peon

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    #11
    You porbably hit your internal account daily spending limit. Have you raised your daily spendings lately?

    I had mine at $500 and have raised it to $1000 daily now by negotiating with google. It is some kind of security limit that makes sure, that your credit with adwords doesnt run into too much money you owe them.
     
    Nosebear, Jun 22, 2009 IP