Yahoo Mail Help!

so basically there is supposed to be an option in "Accounts Info" called "Update Password-Reset Info" right under "Sign-In & Security" which is used to change the Secret Questions & Answers, but if you take a look at the picture of my email, it doesn't show that option like every other yahoo mail. How do i fix this, what's the problem. Thanks very much.

 

can anyone help me please. asap..

 

It would be better to submit a support ticket or play around with your account until you find it.

 

Try switching your account to new or basic and play with the options. You are special! Good luck

 

I don't think you can change your secret question can you? They do that to prevent someone hacking your account, and changing the question to prevent you from getting back into it. I could be wrong though, this is just how I believe it works.

 

It is a newer version of Yahoo Mail i think, just refresh the page and click reset password or change contact details depending on which you want to do.

 

Might be they have changed the interface. you can also contact the Yahoo support team.

 

I have never facing these problems about Ymail. You should go to yahoo answers.

 

I never had the dialog like you provided. The best bet is to contact Yahoo email support directly here - Contact Us | Yahoo! Mail Help

 

It is a newer version of Yahoo Mail i think, just refresh the page and click reset password or change contact details depending.