1. Advertising
    y u no do it?

    Advertising (learn more)

    Advertise virtually anything here, with CPM banner ads, CPM email ads and CPC contextual links. You can target relevant areas of the site and show ads based on geographical location of the user if you wish.

    Starts at just $1 per CPM or $0.10 per CPC.

Yahoo just charge me $400

Discussion in 'Yahoo Search Marketing' started by shahab6, Mar 3, 2007.

  1. shahab6

    shahab6 Well-Known Member

    Messages:
    2,351
    Likes Received:
    28
    Best Answers:
    0
    Trophy Points:
    138
    #21
    I call I couldn't get through, they also call which I missed. I'm just going to email for now.

    This is a email I got from them

    "Hello Shahab,

    We're sorry we missed you. We tried to contact you at 310.***.****.

    After review we noted that the bids for some of your key terms were set
    very high. When you enter key terms within the account there is a step
    that will allow you to set the bids to fall within your daily budget.

    In order for us to honor your daily budget we ask that you lower the
    bid amounts for your key terms. Listed below are the steps to follow in
    order to change your bids.

    1. Log into your account.
    2. Click on the "Manage Sponsored Search" tab.
    3. Click on the "Manage Bids" tab.
    SEMrush
    >From this page you will be able to view your bid, change your bid, and
    view the bid range for the top positions for your specific key term.
    Once you change your bid and click the "Update Bids" button, your change
    will be put through automatically. Also, after you update your bids,
    your "Estimated Average Position" may change to reflect your bid amount."
     
    shahab6, Mar 7, 2007 IP
    SEMrush
  2. Michaelo

    Michaelo Peon

    Messages:
    25
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #22
    Thats all? This is how you're closing the story? :rolleyes:
     
    Michaelo, Mar 13, 2007 IP
  3. shahab6

    shahab6 Well-Known Member

    Messages:
    2,351
    Likes Received:
    28
    Best Answers:
    0
    Trophy Points:
    138
    #23
    they fix it, everything is fine now.
     
    shahab6, Mar 13, 2007 IP
  4. Star5

    Star5 Active Member

    Messages:
    159
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    68
    #24
    So everything has worked out. That's good.
     
    Star5, Mar 13, 2007 IP
  5. checksum

    checksum Notable Member

    Messages:
    2,633
    Likes Received:
    101
    Best Answers:
    0
    Trophy Points:
    230
    #25
    Well, did you make any money off the money you spent? :p
     
    checksum, Mar 13, 2007 IP
  6. bjgolf

    bjgolf Well-Known Member

    Messages:
    736
    Likes Received:
    13
    Best Answers:
    0
    Trophy Points:
    110
    #26
    Yeah, that is a nice little bonus you got, even though you didn't mean it, you got some high price traffic for free!
     
    bjgolf, Mar 13, 2007 IP
  7. shahab6

    shahab6 Well-Known Member

    Messages:
    2,351
    Likes Received:
    28
    Best Answers:
    0
    Trophy Points:
    138
    #27
    I know, I didn't think they would waive it.
     
    shahab6, Mar 14, 2007 IP
  8. atulperx

    atulperx Banned

    Messages:
    3,950
    Likes Received:
    196
    Best Answers:
    0
    Trophy Points:
    0
    #28
    how it could happen if you have limit of $1 a day than $ 2 per click shouldn't work , you can ask this yahoo . both sides mistake .:(
     
    atulperx, Mar 14, 2007 IP
  9. shahab6

    shahab6 Well-Known Member

    Messages:
    2,351
    Likes Received:
    28
    Best Answers:
    0
    Trophy Points:
    138
    #29
    they said their system made a mistake, thats why it was waived.
    It was both side mistake
     
    shahab6, Mar 14, 2007 IP
  10. kobra

    kobra Member

    Messages:
    75
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    41
    #30
    Try to contact them by phone, email wouldn't work.
     
    kobra, Mar 16, 2007 IP
  11. shahab6

    shahab6 Well-Known Member

    Messages:
    2,351
    Likes Received:
    28
    Best Answers:
    0
    Trophy Points:
    138
    #31
    I know, its all good now.
    Thanks for all your feedbacks
     
    shahab6, Mar 16, 2007 IP
  12. njoker555

    njoker555 Notable Member

    Messages:
    4,392
    Likes Received:
    139
    Best Answers:
    0
    Trophy Points:
    240
    #32
    ouch, why would you put click amount more than spending limit, probably confused them
     
    njoker555, Mar 16, 2007 IP
  13. Kalyse

    Kalyse Peon

    Messages:
    1,221
    Likes Received:
    24
    Best Answers:
    0
    Trophy Points:
    0
    #33
    I know its all fixed, but...If you wanted to pursue this because they charged you too much and wouldnt release you from the debt, you would probably be able to get out of it. Theres quite a few laws that would have helped you. (But equally quite a lot that help Yahoo).

    I think they shouldnt have charged you, not just in equity, but because it goes against the contract... although I think this was the outcome anyway
     
    Kalyse, Mar 16, 2007 IP
  14. SallyDP

    SallyDP Peon

    Messages:
    99
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #34
    I'm glad to hear that it is all over now. Hope you don'e make the same mistake next time. Good luck!
     
    SallyDP, Mar 18, 2007 IP
  15. imca

    imca Peon

    Messages:
    33
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #35
    Same thing happened to me a few weeks ago. They took a long time to do it, but finally did refund my money. They didn't admit it was their mistake and just called it a courtesy credit.
     
    imca, Mar 21, 2007 IP
  16. newgenservices

    newgenservices Well-Known Member

    Messages:
    862
    Likes Received:
    21
    Best Answers:
    0
    Trophy Points:
    105
    Digital Goods:
    1
    #36
    Seems like you are very lucky on this.
     
    newgenservices, Mar 31, 2007 IP
  17. lucybubacik1

    lucybubacik1 Peon

    Messages:
    2
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #37
    Hello,

    please help. I have been charged on my credit card by YAHOO *SM BUS/MAIL 800-318-0870 US , 1 USD, 1 USD and 112 USD in the same day. I have never heart about this company. I live in czech republic. Please let me know, if you have same problem. How did you manage to cancel it? Please do you have any email adress on this company? I can not call there, because it is in USA. Does anybody know, how can they just take money from somebody credit card? I was in my bank, and they will check it, and hopefully cancel it, but i am still afraid, where they took my details from, and why. Thanks for any help. Lucy
     
    lucybubacik1, Dec 7, 2009 IP
  18. internet_marketing_fun

    internet_marketing_fun Peon

    Messages:
    173
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #38
    try emailing a support ticket to see if they can help you out
     
    internet_marketing_fun, Dec 8, 2009 IP
  19. abcyesn

    abcyesn Well-Known Member

    Messages:
    434
    Likes Received:
    8
    Best Answers:
    0
    Trophy Points:
    130
    #39
    YSM has the best customer service. Unlike stupid google adwords.
     
    abcyesn, Dec 11, 2009 IP
  20. kabita1

    kabita1 Peon

    Messages:
    121
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    0
    #40
    it happens.once i gave $35 :)
    I charged huge amount but I mailed them and they returned my money.
     
    kabita1, Dec 12, 2009 IP