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Yahoo beats Google in Customer Ratings!

Discussion in 'Yahoo' started by gford, Aug 14, 2007.

  1. #1
    ANN ARBOR, Mich. (AP) -- For the first time, search engine Yahoo Inc. beat rival Google Inc. on the University of Michigan's annual American Customer Satisfaction Index report, which was released Tuesday.

    According to the report, Yahoo received a customer satisfaction score of 79 out of 100 on the report's scale. Google, meanwhile, came in with 78 points in its second consecutive yearly decline.

    Full Story
    SEMrush
     
    gford, Aug 14, 2007 IP
    SEMrush
  2. seo5000

    seo5000 Peon

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    #2
    I find that very easy to believe and I have predicted that for awhile!!

    Google should hang on to this thought:

    GREED will inprison us all!!

    That was a good read!!
     
    seo5000, Aug 14, 2007 IP
  3. davewashere

    davewashere Active Member

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    #3
    Even more surprising is AOL's customer satisfaction number of 67. I've never known anyone who was satisfied with AOL.
     
    davewashere, Aug 14, 2007 IP
  4. Kagato

    Kagato Banned

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    #4
    WOW! I personally don't like AOL :p
     
    Kagato, Aug 14, 2007 IP
  5. satangod

    satangod Guest

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    #5
    no body beats google
    just check the views recieved for google and yahoo subforums on DP
     
    satangod, Aug 14, 2007 IP
  6. Claudek

    Claudek Well-Known Member

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    #6
    You may want to actually read what the thread is about before making unrelated comments.

    Seriously, it is not hard, just read the first post and the link provided - see not hard at all.

     
    Claudek, Aug 14, 2007 IP
  7. Monks

    Monks Well-Known Member

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    #7
    I am a big fan of Google, and although they are now the guys to beat, I think they are doing a great job. I must admit though, sometimes Google is just too thorough with their results turning up many listings that are not really user friendly...this is where Yahoo is beating them out in my opinion.
     
    Monks, Aug 14, 2007 IP
  8. qwestcommunications

    qwestcommunications Notable Member

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    #8
    They may beat them on the basis that they ahve a portal where people browze.But when it comes to searc, people are still going to keep using gogole.
     
    qwestcommunications, Aug 14, 2007 IP
  9. nks

    nks Well-Known Member

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    #9
    The points, 78 and 79, are very close, so I don't think Yahoo! has won that convincingly.....
     
    nks, Aug 14, 2007 IP
  10. wokaka

    wokaka Peon

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    #10
    Yeah and when Yahoo completely took up google's first place, Yahoo will become greed as well. The satan circle will continue... :cool:
     
    wokaka, Aug 14, 2007 IP
  11. coolramiz

    coolramiz Banned

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    #11
    There should be good competition for better result
     
    coolramiz, Aug 14, 2007 IP
  12. satangod

    satangod Guest

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    #12
    What is your problem ?

    it was just my general observation
     
    satangod, Aug 14, 2007 IP
  13. gommer683

    gommer683 Peon

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    #13
    I think the vast majority of us have felt google slipping for a while, however, once you are at the top there isn't really anywhere to go but down...I'm sure Google will get it together.
     
    gommer683, Aug 14, 2007 IP
  14. YahooPete

    YahooPete Peon

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    #14
    Hi there,

    Thanks for all the feedback!

    I just want to remind everybody about the Yahoo! Search Marketing blog as a great resource for news, tips and best practices for search marketing: http://www.ysmblog.com

    I’m here on the message boards trying to help out and listening to what our advertisers are saying. You can also private message me with your question.

    All the best,

    YahooPete
     
    YahooPete, Aug 15, 2007 IP
  15. chamatkaribaba

    chamatkaribaba Peon

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    #15
    But, still I think google is best. In Asia, Yahoo is marching always ahead of Google.
     
    chamatkaribaba, Aug 15, 2007 IP
  16. circuscircus

    circuscircus Peon

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    #16
    i'm sure among this 67%, Vincent Ferrari isn't included lol

    (search him on youtube if you don't know who he is)
     
    circuscircus, Aug 15, 2007 IP
  17. web_hunk

    web_hunk Peon

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    #17
    Yahoo! might have more points than Google but in my opinion, Google is still better than Yahoo! and it's the first thing that comes to ur mind when you want to search something!
     
    web_hunk, Aug 15, 2007 IP
    rsltech likes this.
  18. rsltech

    rsltech Peon

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    #18
    I was just as astonished when I saw Yahoo was higher than Google on Alexa. I converted a long time ago and I am not giving up on Google.
     
    rsltech, Aug 22, 2007 IP
  19. designerz

    designerz Banned

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    #19
    yahoo is ( and has been for a long time) my second choice in a search engine. google still rules (most of the time anyways) for me!
     
    designerz, Aug 22, 2007 IP
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  20. truedesign4u

    truedesign4u Banned

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    #20
    Thats easy to believe, google is stuck up in so many ways...
     
    truedesign4u, Aug 22, 2007 IP
    buffalo likes this.