1. Advertising
    y u no do it?

    Advertising (learn more)

    Advertise virtually anything here, with CPM banner ads, CPM email ads and CPC contextual links. You can target relevant areas of the site and show ads based on geographical location of the user if you wish.

    Starts at just $1 per CPM or $0.10 per CPC.
  2. Better Analytics for WordPress Get It Free

Yahoo! = awesome customer service

Discussion in 'Yahoo' started by SunDevil, Nov 14, 2007.

  1. #1
    I do advertising (PPC) with both Google and Yahoo. the other day I got a call from a customer service agent at Yahoo making sure that everthing was running ok and that i was happy with the results.

    You should of seen the look on my face. The multi billion dollar search engine giant calling me?

    Google never calls me :(

    Keep up the Good work Yahoo!
     
    SunDevil, Nov 14, 2007 IP
  2. usearchme

    usearchme Active Member

    Messages:
    449
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    60
    #2
    lol thats true i have also had email asking me how my campaign is going, which i must admit is quite good !

    Woc
     
    usearchme, Nov 14, 2007 IP
  3. babyboy808

    babyboy808 Active Member

    Messages:
    491
    Likes Received:
    8
    Best Answers:
    0
    Trophy Points:
    60
    #3
    I have only started advertising with Yahoo and I had a problem with my account and sent them an email, they rang me and sent me an email back and sorted out the problem in record time. A great first impression I must say
     
    babyboy808, Nov 15, 2007 IP
  4. Slincon

    Slincon Well-Known Member

    Messages:
    1,300
    Likes Received:
    40
    Best Answers:
    0
    Trophy Points:
    130
    #4
    That's quite nice, it's small things like that where I'm willing to go with a less popular product/service compared to another service that will treat you like crap, but perform better.
     
    Slincon, Nov 15, 2007 IP
  5. tigermedia_ca

    tigermedia_ca Active Member

    Messages:
    401
    Likes Received:
    5
    Best Answers:
    0
    Trophy Points:
    60
    #5
    I fully expected the title of this thread was sarcasm and this was going to be a slam thread. Surprised..
     
    tigermedia_ca, Nov 15, 2007 IP
  6. Kagato

    Kagato Banned

    Messages:
    1,229
    Likes Received:
    23
    Best Answers:
    0
    Trophy Points:
    0
    #6
    Yeah me as well as I tried them for ppc and it wasn't that good.
     
    Kagato, Nov 15, 2007 IP
  7. mariuspompier

    mariuspompier Peon

    Messages:
    324
    Likes Received:
    9
    Best Answers:
    0
    Trophy Points:
    0
    #7
    Very nice of them to think of the people that give them money.. thats the way to make business for sure: keep your clients happy and always communicate with them. Yahoo will never die if they don`t forget this.
     
    mariuspompier, Nov 15, 2007 IP
  8. uttoransen

    uttoransen Notable Member

    Messages:
    8,206
    Likes Received:
    544
    Best Answers:
    0
    Trophy Points:
    270
    #8
    as a yahoo small business user! i can strongly say that yahoo customer care is the best around. they have always answered everything i have asked, and that too pretty quick!:)
     
    uttoransen, Nov 15, 2007 IP
    Yfcadmin likes this.
  9. Yfcadmin

    Yfcadmin Well-Known Member

    Messages:
    2,592
    Likes Received:
    327
    Best Answers:
    0
    Trophy Points:
    180
    #9
    Well that's the reason I support Yahoo and even setup a support site for Yahoo services. Yahoo does helps and sorts out alot of things which google ignores to do. ;)
     
    Yfcadmin, Nov 15, 2007 IP
    uttoransen likes this.
  10. indyonline

    indyonline Prominent Member

    Messages:
    4,628
    Likes Received:
    249
    Best Answers:
    2
    Trophy Points:
    335
    #10
    I did too. I hate yahoo PPC and hosting. THe PPC did not do much for me. There customer service is ok but there services suck. They dont support but a handfull of php scripts, like 20 or so, I'm in the process of switching my host. Boo to yahoo~
     
    indyonline, Nov 15, 2007 IP
  11. Pinup Girl

    Pinup Girl Well-Known Member

    Messages:
    3,329
    Likes Received:
    214
    Best Answers:
    0
    Trophy Points:
    160
    #11
    i agree, yahoo always was super nice and fast with me.. yahoo is the best,the google customer service sucks
     
    Pinup Girl, Nov 15, 2007 IP
  12. Remotay

    Remotay Active Member

    Messages:
    2,415
    Likes Received:
    53
    Best Answers:
    0
    Trophy Points:
    90
    #12
    Yahoo Jipped me on the 100$ Free ppc paypal promotion. Jerks never gave me the 100$ Promotional money =[
     
    Remotay, Nov 16, 2007 IP
  13. aspire

    aspire Well-Known Member Premium Member

    Messages:
    3,938
    Likes Received:
    72
    Best Answers:
    0
    Trophy Points:
    105
    #13
    G is more of a monopolistic regime. But cannot complain because it is the hand that feeds the web world now a days.
     
    aspire, Nov 16, 2007 IP
  14. Dynamix

    Dynamix Banned

    Messages:
    28
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #14
    That was exactly what I was going to say.

    Google gets about 65% of search inquiries made and yahoo about 25%.

    But it was nice to hear about yahoo, at least one thing in which its leading.
     
    Dynamix, Nov 17, 2007 IP
  15. guardian78

    guardian78 Banned

    Messages:
    80
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #15
    Iam also a yahoo small business user and iam always been treated like a big customer and get their response really fast in case of some problems.
     
    guardian78, Nov 18, 2007 IP
  16. indyonline

    indyonline Prominent Member

    Messages:
    4,628
    Likes Received:
    249
    Best Answers:
    2
    Trophy Points:
    335
    #16
    did you contact them and ask them about? probably a dumb question, but they did that to me too and I just called them and they hooked it up.
     
    indyonline, Nov 18, 2007 IP
  17. scarfaceldn111

    scarfaceldn111 Peon

    Messages:
    29
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #17
    thts not that awesome, it should be standard, thats my 2 cents
     
    scarfaceldn111, Nov 18, 2007 IP
  18. SunDevil

    SunDevil Peon

    Messages:
    258
    Likes Received:
    10
    Best Answers:
    0
    Trophy Points:
    0
    #18
    I agree. The happyier the clients are the better the company does :) But when was the last time you got a courtesy call from microsoft asking how you like VISTA (we all know how that conversation would go),

    Yea Google gives you more traffic. However I have a jewelry client that gets 20,000 visitors monthly. Google sends more then Yahoo, but the visitors sent from Yahoo lead to a higher sales conversion then Google traffic :)
     
    SunDevil, Nov 19, 2007 IP
  19. ArmaanMagic

    ArmaanMagic Peon

    Messages:
    172
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #19
    I thought yahoo CC is most bad CC. lol. I have not good experience with yahoo cc.
     
    ArmaanMagic, Nov 20, 2007 IP
  20. SunDevil

    SunDevil Peon

    Messages:
    258
    Likes Received:
    10
    Best Answers:
    0
    Trophy Points:
    0
    #20
    Was the bad experience traffic related or conversion related?
     
    SunDevil, Nov 20, 2007 IP