Yahoo Account Key Problem

Discussion in 'Yahoo' started by antaeusx, Feb 24, 2019.

  1. #1
    I can't access Yahoo Mail on my Android because at sign in they ask me to fill in an old phone # which is defunct. I cannot find a manage account option to change the phone #-I'm new at this smart phone stuff. They don't give an option to sign in the old way.
    Thanks
     
    antaeusx, Feb 24, 2019 IP
  2. LilLyjung

    LilLyjung Greenhorn

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    #2
    I have got this problem as well, Are you fixed this?
     
    LilLyjung, Mar 29, 2019 IP
  3. Scarletioshub

    Scarletioshub Greenhorn

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    #3
    If you can’t access Yahoo Mail due to an old phone number, try signing in on a computer and updating your recovery info under Account Settings. If you're locked out, go to Yahoo’s Account Recovery page and follow the steps to verify your identity. If that doesn’t work, Yahoo Support may be able to help.
     
    Scarletioshub, Mar 22, 2025 IP
  4. VladislovasBartulis

    VladislovasBartulis Greenhorn

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    #4
    Try opening Yahoo through a browser on your computer or mobile, go to your account settings, and change the old phone number through the "Security" or "Additional Settings" section. If that doesn't work, there's an option to recover access via email or other identity verification methods. They usually allow you to regain access without the old number if you can confirm your identity.
     
    VladislovasBartulis, May 4, 2025 IP