Hi y'all, I recently received some odd keyword emails from yahoo marketing solutions, and having not used oveture for over a year paid them a visit, to find I had an account balance of over $300!! I've read the T&Cs and I'm pretty sure I could receive a refund - I've contacted them via the customer support page (last Friday) but I've heard zilch. Does anyone have any advice - just carry on waiting for their excellent (!!) customer support to get back in touch, or does anyone have a red hot cattle rod I can poke them with? Brian