XOOM problem in transfering money to my SBI account in INDIA?Please help

Discussion in 'Payment Processing' started by dollars, Sep 4, 2007.

  1. #1
    hello dp members,
    I have a verified INDIAN paypal account in my name.
    When i came to know that XOOM coverts $$ in indian currency INR,i signed up under XOOM with my original home address.
    On 3rd September around 5:30 pm IST,i made a payment of $492 through PAYPAL to XOOM so that the money can be transferred in my mother's bank account in State Bank of India.

    Now while making payment,XOOM asked me for the receipent's address and bank account details but unfortunately the sender's details and the receipt's address are same because me and my mother stay in the same address and i entered the same address as that of myn inthe receipent's address.This is the address only which i entered also while signing for an account in XOOM

    Now today is 4th Sept and i still didnot get PAYMENT AUTHORIZATION CONFIRMATION from XOOM.


    Mates,do you think that being the senders and the receipents address being same will cause problem in transferring the money in my mother bank account.
    Please help me,i am really getting worried and having tension.Please help me as to what will happen

    I am still displayed this messege in my XOOM account






    Please help me !! :(:(
     
    dollars, Sep 4, 2007 IP
  2. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #2
    Try to send them email through their contact page and if possible get in touch with them through phone (numbers are there at their site).
     
    deluxdon, Sep 4, 2007 IP
  3. dollars

    dollars Peon

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    #3
    I have already contacted the customer care and told this.
    Can you please give me the phone numbers of XOOM in india so that i can talk to them directly.
    Help is needed urgently!
     
    dollars, Sep 4, 2007 IP
  4. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #4
    1-600-180-12-33 (MTNL/BSNL, toll-free)
    91-124-2575678 (all others)
     
    deluxdon, Sep 4, 2007 IP
  5. rockys

    rockys Banned

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    #5
    here use this toll free 1800 180 1233(MTNL/BSNL)

    Edit: may be you got it.
     
    rockys, Sep 4, 2007 IP
  6. dollars

    dollars Peon

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    #6
    Thanks for the number but what about the problem guys,what do you think about the problem.
    please give me an answer to it
    Thanks
     
    dollars, Sep 4, 2007 IP
  7. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #7
    Only xoom can give you perfect answer for this dollars. So don't waste your time and call them now and clear your all doubts.
     
    deluxdon, Sep 4, 2007 IP
  8. eli03

    eli03 Well-Known Member

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    #8
    It might cause a problem, I think there's a rule where you cannot send the money thru yourself, or the same address (intercountry). You cannot send xoom transfer within the country. Or you will get banned if you do it :(
     
    eli03, Sep 4, 2007 IP
  9. dollars

    dollars Peon

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    #9
    I am not sending the money to myself,i am sending it in my mother's bank account and the account is in her name.
    I also sent money to one of my friend in INDIA but he has got the money in bank account so why it is happening to me only???

    But will i get the money refunded to my paypal account??:confused::confused:
     
    dollars, Sep 4, 2007 IP
  10. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #10
    Don't worry if they cancell your transaction then you will get your funds back in your paypal account.
     
    deluxdon, Sep 4, 2007 IP
  11. eli03

    eli03 Well-Known Member

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    #11
    yes you will get your money refund on the same day where the transaction is canceled
     
    eli03, Sep 4, 2007 IP
  12. dollars

    dollars Peon

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    #12
    But will they return me the $8 also that XOOM charges for transaction fees?

    But what is the problem if i send the money to my mother's bank account.I understand that the senders and reciepents address are same but i am not sending it to myself,i am sending it to one of my family members account and XOOM is used for sending money to others.
    So what is he problem in it???:confused::confused:


    I issued the payment on 3rd SEPT so what is the max time by when the payment will be cancelled!
     
    dollars, Sep 4, 2007 IP
  13. eli03

    eli03 Well-Known Member

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    #13
    @dollar you cannot inniate xoom transfer within the country(sender and recipient are in the same country) .

    about the refund, in my experience they refunded including the service fee on my paypal maximum of 3 days.
     
    eli03, Sep 4, 2007 IP
  14. dollars

    dollars Peon

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    #14
    But i made payment to one of my friend in INDIA only and that transaction went smooth!
    Then why not in my case:mad:
    Is it because i am unlucky??:(
     
    dollars, Sep 4, 2007 IP
  15. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #15
    As i already said you earlier that call them and ask for the reason because nobody give you exact reason other than xoom.
     
    deluxdon, Sep 4, 2007 IP
  16. humm

    humm बहादुर बच्चा

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    #16
    You started the transaction on 3rd Sep and in tension on 4th sep itself? wait for another 4-5 days for the funds to come to you. :)
     
    humm, Sep 4, 2007 IP
  17. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #17
    Sunny he is worried because his transaction still show him 'Processing Payment' even after one day. Normally it takes around 30 minutes to 1 hour for authorization of payment. He is right from his side.
     
    deluxdon, Sep 4, 2007 IP
  18. humm

    humm बहादुर बच्चा

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    #18
    Not necessary buddy, from me also once the same problem had happened but it got processed the 3rd day. :)
     
    humm, Sep 4, 2007 IP
  19. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #19
    Oh! Then it's ok sunny.

    I am not aware of this because never had a problem like this :cool: So may be funds getting credited in his account tomm. or day after tomm., am i right ?
     
    deluxdon, Sep 4, 2007 IP
  20. gadgetguru

    gadgetguru Banned

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    #20
    can v make payment from an unverified paypal account via xoom
     
    gadgetguru, Sep 4, 2007 IP