Xoom Cancellation Problems?

Discussion in 'Payment Processing' started by GameTaker, Apr 6, 2009.

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  1. #1
    Hey All,

    I wonder if someone can give me some advice here, I used Xoom to send money to family in South Africa but everytime I try to send money a few minutes after processing they always cancel the transaction. Can someone please tell me why this happens?

    Here's one of the transactions: X031151994102338
     
    GameTaker, Apr 6, 2009 IP
  2. IsMaeLG

    IsMaeLG Member

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    #2
    Same thing happened to me.
     
    IsMaeLG, Apr 6, 2009 IP
  3. GameTaker

    GameTaker Peon

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    #3
    can someone help us?
     
    GameTaker, Apr 6, 2009 IP
  4. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #4
    Why don't you give them a phone call and ask about the reason for that cancellation :confused: Only they can give you perfect answer for this.

    DON.
     
    deluxdon, Apr 6, 2009 IP
  5. GameTaker

    GameTaker Peon

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    #5
    Hmm. Good except I dont like phoning over seas. Wastes a hell lot of airtime...
     
    GameTaker, Apr 6, 2009 IP
  6. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #6
    Try using skype or Gizmo Project to call them for cheaper rate.

    DON.
     
    deluxdon, Apr 7, 2009 IP
  7. GameTaker

    GameTaker Peon

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    #7
    Thnkx DOn. Gud Idea :)
     
    GameTaker, Apr 7, 2009 IP
  8. blazinrachel

    blazinrachel Peon

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    #8
    you can also email their customer support to check what's happening to their services...
     
    blazinrachel, Apr 7, 2009 IP
  9. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #9
    That is also good option but it takes some time in compare to phone call contact and using phone call contact you can sort out your problem with them quickly.

    DON.
     
    deluxdon, Apr 7, 2009 IP
  10. GameTaker

    GameTaker Peon

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    #10
    I tried phoning them but nothing happened, Got a non-existant tone and nothing else. Strange.

    I also tried sending money again and still got a cancellation process. Here: X061832389162160

    I emailed them and they said I had failed the TOS agreement so Now Im asking them how.

    DOes anyone know an alternative to XOOM?
     
    GameTaker, Apr 7, 2009 IP