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xenforo an unexpected database error occurred

Discussion in 'XenForo' started by chevypowell, Jan 27, 2014.

  1. #1
    I am getting this problem on my shared hosting.. Its really frustrating because it happens every 20 minutes or when someone sign up for my forum its Xenforo same as DP...

    A wise man once told me that its a MySql Problem...
    But whenever i tell my web host about it , the forum somehow appears online!
    the worst part is , they are telling me to clear my browser cookies like wtf?

    Please if any body have any problem with Xenforo Forum with this Error appearing please help
    SEMrush
     
    chevypowell, Jan 27, 2014 IP
    SEMrush
  2. zacharooni

    zacharooni Well-Known Member

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    #2
    @chevypowell there may be some sort of database server issue, or rate limiting in effect. You can usually view the source of the page (Ctrl+u) for a more detailed error description. Paste that in your reply to this thread, so DP can further assist.
     
    zacharooni, Jan 27, 2014 IP
  3. chevypowell

    chevypowell Greenhorn

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    #3
    here is it friend
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
    
    <html>
    
        <head>
            <link rel="stylesheet" type="text/css" href="ErrorPageTemplate.css" >
    
            <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
    
            <title>HTTP 500 Internal Server Error</title>
    
            <script src="errorPageStrings.js" language="javascript" type="text/javascript">
            </script>
            <script src="httpErrorPagesScripts.js" language="javascript" type="text/javascript">
            </script>
        </head>
    
        <body onLoad="javascript:expandCollapse('infoBlockID', true); initGoBack(); navCancelInit(); initMoreInfo('infoBlockID');">
    
            <table width="730" cellpadding="0" cellspacing="0" border="0">
    
            <!-- Error title -->
                <tr>
                    <td id="infoIconAlign" width="60" align="left" valign="top" rowspan="2">
                        <img src="info_48.png" id="infoIcon" alt="Info icon">
                    </td>
                    <td id="mainTitleAlign" valign="middle" align="left" width="*">
                        <h1 id="mainTitle">The website cannot display the page</h1>
                    </td>
                </tr>
    
    
    
                <tr>
                    <!-- This row is for HTTP status code, as well as the divider-->
                    <td id="http500Align" class="errorCodeAndDivider" align="right"><ID id="http500">&nbsp;HTTP 500</ID>
                        <div class="divider"></div>
                    </td>
                </tr>
    
    
            <!-- Error Body -->
                <tr>
                    <td>
                        &nbsp;
                    </td>
                    <td id="likelyCausesAlign" valign="top" align="left">
                        <h3 id="likelyCauses">Most likely causes:</h3>
                        <ul>
                            <li id="causeSiteMaintenance">The website is under maintenance.</li>
                            <li id="causeSiteError">The website has a programming error.</li>
                        </ul>
                    </td>
                </tr>
    
            <!-- What you can do -->
                <tr>
                    <td>
                        &nbsp;
                    </td>
                    <td id="whatToTryAlign" valign="top" align="left">
                        <h2 id="whatToTry">What you can try:</h2>
                    </td>
                </tr>
    
            <!-- refresh page -->
                <tr>
                    <td>
                        &nbsp;
                    </td>
                    <td id="refreshPageAlign" align="left" valign="middle">
                        <h4>
                            <table>
                              <tr>
                                  <td valign="top">
                                      <img src="bullet.png" border="0" alt="" class="actionIcon">
                                  </td>
                                  <td valign="top">
                                      <span id="navCancelContainer"></span><noscript id="refreshPage">Refresh the page.</noscript>
                                  </td>
                              </tr>
                            </table>
                        </h4>
                    </td>
                </tr>
    
    
            <!-- back to previous page -->
                <tr>
                    <td >
                        &nbsp;
                    </td>
                    <td id="goBackAlign" align="left" valign="middle">
                        <h4>
                            <table>
                              <tr>
                                  <td valign="top">
                                      <img src="bullet.png" border="0" alt="" class="actionIcon">
                                  </td>
                                  <td valign="top">
                                      <span id="goBackContainer"></span><noscript id="goBack">Go back to the previous page.</noscript>
                                  </td>
                              </tr>
                            </table>
                        </h4>
                    </td>
                </tr>
    
    
            <!-- InfoBlock -->
                <tr>
                    <td id="infoBlockAlign" align="right" valign="top">
                        &nbsp;
                    </td>
                    <td id="moreInfoAlign" align="left" valign="center">
                        <h4>
                            <table>
                                <tr>
                                    <td valign="top">
                                        <a href="#" onclick="javascript:expandCollapse('infoBlockID', true); return false;"><img src="down.png" id="infoBlockIDImage" border="0" class="actionIcon" alt="More information"></a>
                                    </td>
                                    <td valign="top">
                                        <span id="moreInfoContainer"></span>
                                        <noscript><ID id="moreInformation">More information</ID></noscript>
                                    </td>
                                </tr>
                            </table>
                        </h4>
    
                        <div id="infoBlockID" class="infoBlock">
                            <p id="errorExplanation">This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented  the webpage from displaying.</p>
                            <p id="moreInfoSeeHelp">For more information about HTTP errors, see Help.</p>
                        </div>
    
                    </td>
                </tr>
    
    
            </table>
        </body>
    </html>
    HTML:
     
    chevypowell, Jan 27, 2014 IP
  4. nitin4u

    nitin4u Member

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    #4
    No its not any issue. Its because of shared hosting, Even i had same problem earlier but after shifting to VPS hosting its gone. Let me know the traffic of your forum ?
     
    nitin4u, Feb 1, 2014 IP
  5. chevypowell

    chevypowell Greenhorn

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    #5
    up to 5k visitors per minute
     
    chevypowell, Feb 2, 2014 IP
  6. zacharooni

    zacharooni Well-Known Member

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    #6
    If you're using cPanel, login to cPanel and go to Error Log, and see if you can see any apparent errors. If you need thorough help with this, feel free to send me a PM.
     
    zacharooni, Feb 11, 2014 IP