www...or not???

Discussion in 'Site & Server Administration' started by maverickk3, Apr 22, 2007.

  1. #1
    Hello I have a problem with one of my websites...
    When I use the www to get into my website my site doesn't load but when I don't use the www my website loads fine...
    Any suggestion?
    I am using cpanel if that helps :)
    Thanks in advance..
     
    maverickk3, Apr 22, 2007 IP
  2. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #2
    When was the domain name set up ? If it is just a couple of hours or a few days then it may be that the DNS is not propagated as yet.

    Cpanel will set up the 'www' and non-www version in the DNS server so it should not be a problem with it.

    Go to http://www.tracert.com and do a DNS Resolver and see if both the version points to the same IP.
     
    eddy2099, Apr 22, 2007 IP
  3. maverickk3

    maverickk3 Notable Member

    Messages:
    1,282
    Likes Received:
    34
    Best Answers:
    0
    Trophy Points:
    210
    #3
    Thank you very much for your answer eddy2099 :)
     
    maverickk3, Apr 22, 2007 IP