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Wow

Discussion in 'Support & Feedback' started by digitalpoint, Nov 30, 2007.

  1. GuyFromChicago

    GuyFromChicago Permanent Peon

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    #41
    GuyFromChicago, Nov 30, 2007 IP
    SEMrush
  2. Firegirl

    Firegirl Peon

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    #42
    I will agree about Dell support. I absolutely HATE Dell hardware, but I'm stuck with a couple of servers at work for awhile (until they completely die and I can get some HP racks). I will have to say that their support rocks. Had a hard drive die on me and they sent someone with a replacement within the hour!! And they didn't treat me like an idiot on the phone either. I usually get from other tech support lines the run around about if I tried "this" or did you try "that" for an hour until they figure out I've already done everything possible and I'm not a moron. Just had to tell Dell that I did several diagnostic tests, failed every one of them, please send another drive.....BAM....done in five minutes and the hard drive was on the way!!! I only wish they had a warranty like HP does where you can pay $50 more on your warranty and keep any hard drive that dies so you are not sending your data to god knows who.....
     
    Firegirl, Nov 30, 2007 IP
  3. Hecky

    Hecky Like a Dungeon Dragon!

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    #43
    So Shawn lives close to the datacentre :)? Nice one for fixing it :).
     
    Hecky, Nov 30, 2007 IP
  4. Utsay

    Utsay Peon

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    #44
    Great to see my favourite forum back online!
     
    Utsay, Nov 30, 2007 IP
  5. Dollar

    Dollar Active Member

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    #45
    You must have the DC situated in the same city you live in. I've never heard of anyone physicall visiting thier Server or...you took a plane? lol
     
    Dollar, Nov 30, 2007 IP
  6. Duality

    Duality Notable Member

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    #46
    From what I know, I think the Server is located in his house.
     
    Duality, Nov 30, 2007 IP
  7. GuyFromChicago

    GuyFromChicago Permanent Peon

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    #47
    It's not...
     
    GuyFromChicago, Nov 30, 2007 IP
  8. samantha pia

    samantha pia Prominent Member

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    #48
    data centers are everywhere, when you co-locate a server, you own the server and you look after it, you pay for bandwidth used and rent for the space your server takes up in the data center. you just co-locate your servers in data center near you.

    makes perfect sense to me
     
    samantha pia, Nov 30, 2007 IP
  9. ForgottenCreature

    ForgottenCreature Notable Member

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    #49
    It's still loading pretty fast for running on one DB server. That was so nice of Dell to show up too. :)

    Thanks for staying up all night for us, Shawn!
     
    ForgottenCreature, Nov 30, 2007 IP
  10. aspire

    aspire Well-Known Member

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    #50
    Some hours back i read in Reader's Digest about two initiatives of Dell - dell connect and something about customer forums. And thought that's another customer responsive cell that would do nothing. take my thoughts back. Michael Dell still rocks at 42
     
    aspire, Nov 30, 2007 IP
  11. paidhosting

    paidhosting Peon

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    #51
    Damn i thought shawn was finally getting around the World of Warcraft , but alaas this thread was totally something else :(
     
    paidhosting, Nov 30, 2007 IP
  12. scuba5794

    scuba5794 Active Member

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    #52
    many thanks shawn!
     
    scuba5794, Nov 30, 2007 IP
  13. chenzen

    chenzen Active Member

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    #53
    Now I know how persons addicted to drugs feel when they miss a shot.

    Thanks Shawn for taking the time and trouble. May you have a wonderful time at Hawaii.

    Really missed DP.
     
    chenzen, Nov 30, 2007 IP
  14. digitalpoint

    digitalpoint Overlord of no one Staff

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    #54
    I'm not really going to Hawaii btw... :)
     
    digitalpoint, Nov 30, 2007 IP
  15. EGS

    EGS Notable Member

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    #55
    Big boi! :D

    You have stayed up late...am happy Dell was able to come out and fix it for you. :D That is good tech support, really good since they sent someone out and everything!

    Glad DP is up. Yes go to Hawaii and take some stress out of your life my man..

    Thank you. :)
     
    EGS, Nov 30, 2007 IP
  16. gotlinks

    gotlinks Well-Known Member

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    #56
    Thansk for always working so hard for us shawn! You ROCK!
     
    gotlinks, Nov 30, 2007 IP
  17. Dreamchaser

    Dreamchaser Active Member

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    #57
    That was a good support from Dell... and thanks for your dedication to DP to get it back rocking! Missed DP for a while.. and yea like others .. a day with DP is horrible :( !! Thanks for your good work Shawn :)!

    Cheers!~
     
    Dreamchaser, Nov 30, 2007 IP
  18. terminator69

    terminator69 Notable Member

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    #58
    Sounds very technical and unpleasant, thanks for resolving!
     
    terminator69, Nov 30, 2007 IP
  19. MikeLugar

    MikeLugar Well-Known Member

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    #59
    Awesome! Dell sounds pretty cool for doing what they did.
     
    MikeLugar, Nov 30, 2007 IP
  20. crystak

    crystak Well-Known Member

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    #60
    The feeling of someone from Dell coming at midnight to you personally in order to do a job for you must be great :).
     
    crystak, Nov 30, 2007 IP