We would like the ability to do the following: 1. A way to show how past due an individual open invoice is, not just how past due the whole account is based on the oldest open invoice. Tied with this would be a way to show how open invoices that have no time credit are aging. Right now Optigold doesn't age invoices that have no time credit. Typically you see things like this at the bottom of an invoice created in a system that can track accounts receivable aging: 0-30 days 31-60days 61-90 days > 90 days Total $100.00 $299.50 $0.00 $0.00 $399.50 2. Better labeling of the fields (or an updated manual) so exporting data from excel graphs can be easier. 3. In the Billing Cycle Item Detail screen (you get to it by opening up an individual billing cycle item) I'd love for there to be a field underneath "Created by" labeled "Date created" that would automatically fill in the date the item was added - and also that field could not be edited. THEN enable a report feature that would allow you to pull a report every month (or whenever) showing billing cycle items created within that time period - it could help you track account upgrades and changes. It could also help you track down certain types of billing mistakes. 4. A way to put all canceled accounts "in the background" - in other words, if I search on part of an Optigold user name and the search pulls up master and slave accounts with similar or identical user names and some of them are old and have been cancelled, then it becomes more difficult to quickly move through the records and be sure you are looking at the right account(s). Maybe even an archive button that will allow accounting to ‘archive’ accounts that have been inactive for 5 years (or whatever is specified in the config). This way it is not a manual process. It would be awesome to have this auto zip’ed. 5. Way better audit trail features. The ones that are there now don't tell you a whole lot if you are trying to recreate histories…. 6. I would like to be able to run reports by billing items. Example #1- I would like a report that shows how many NTWebs billing items were added from 01/01/04 - 10/12/04. Example #2- I would like to run a report showing how many DialUp billing items are in OptiGold. 7. Undo features, and more advanced “change logsâ€, for example, a tech changes the password but the old password (which may have been used for DNS registration) is not recorded anywhere. This might fall into the audit trails. 8. Ability to have an account which is on a monthly billing for services, but might have a DNS renewal which takes place yearly. Right now we have to use another license for a sub account with the yearly reoccurring cost.