Wordpress Website Hacked ! Help needed

Discussion in 'WordPress' started by Pratik Modi, Mar 25, 2013.

  1. #1
    My wordpress website, www.fashionpristine.com, is been hacked. Any one who can help me recover it ?? I am ready to reward the person 2k if the work is done within 24 hours.

    Please reach me at
     
    Pratik Modi, Mar 25, 2013 IP
  2. Steve202

    Steve202 Member

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    #2
    Can your web host not restore it from backup? If they restore from backup I would also suggest you make sure your wordpress installation and plugins are up to date.
     
    Steve202, Mar 25, 2013 IP
  3. Pratik Modi

    Pratik Modi Peon

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    #3
    Can u please elaborate ? I am not a person with this background but my hosting is with bigrock, do u want me to contact them ? If they restore the data, wouldn't the infected files also be re-installed ?
     
    Pratik Modi, Mar 25, 2013 IP
  4. themes4all

    themes4all Well-Known Member

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    #4
    please check your PM
     
    themes4all, Mar 25, 2013 IP
  5. Pratik Modi

    Pratik Modi Peon

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    #5
    what is pm ?
     
    Pratik Modi, Mar 25, 2013 IP
  6. Pratik Modi

    Pratik Modi Peon

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    #6
    I have sent u a message please read it !
     
    Pratik Modi, Mar 25, 2013 IP
  7. Steve202

    Steve202 Member

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    #7
    Contact Bigrock explaining the suitable. Any reputable web host will be able to help you.
     
    Steve202, Mar 25, 2013 IP
  8. themes4all

    themes4all Well-Known Member

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    #8

    please check your email... i just sent you a message so i can fix that for you... see you there!
     
    themes4all, Mar 25, 2013 IP
  9. Devtard

    Devtard Notable Member

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    #9
    If you don't have local backups, the only way is to contact your webhosting provider. They usually store more than one version of your website.
     
    Devtard, Mar 25, 2013 IP
  10. geekos

    geekos Well-Known Member

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    #10
    yeah, one of my wordpress site was hacked last year, all i did is i contact my webhosting prodiver which is hostgator and after few hours my website is restored ;) .
     
    geekos, Mar 26, 2013 IP
  11. mikey9911

    mikey9911 Active Member

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    #11
    Actions I'd suggest:

    1. Backup the database and file system
    2. Download a fresh copy of wordpress and copy it over the existing directory
    (often times that may be enough to fix the issue)
    3. Check the .htaccess file in the root of your install. Often the hackers will simply modify it to redirect.
    4. If your site does not load rename the plugins folder or remove it (make sure you have a backup)
    5. If it still does not load you may need to go into the database and manually change the theme back to the default

    Hope that is helpful. Feel free to contact me if you need.
     
    mikey9911, Mar 26, 2013 IP
  12. themes4all

    themes4all Well-Known Member

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    #12
    i already fixed his problem :) thank you all for the useful answers ;)
     
    themes4all, Mar 26, 2013 IP
  13. pileofcrap

    pileofcrap Active Member

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    #13
    But you don't need to just restore it. You need to figure out the cause of the hack in the first place. If it's in WordPress, there are a few steps you can take. First thing I would look for... is if my theme was using timthumb.php and how out of date it is.

    This was a big problem for many people about a year back.
     
    pileofcrap, Mar 26, 2013 IP
  14. DoubleXL

    DoubleXL Peon

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    #14
    For those that are still having hacked issues, I do personal assistance for Wordpress sites.

    http://www.wordpressishacked.com/
     
    DoubleXL, May 3, 2013 IP