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Wordpress plugin issue

Discussion in 'Content Management' started by drew68, Feb 27, 2017.

  1. #1
    I'm on a multi-site install as I have over 300 sites.

    I have now 4 plugins I need to update but am unable to as it's giving me this error...

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'; color: #32373c; -webkit-text-stroke: #32373c; background-color: #fbeaea} span.s1 {font-kerning: none}

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature


    I downloaded the plugin, then deleted the plugin from the server and then re-uploaded the plugin back into the server (via Filezilla) but when I go into the dashboard ---> plugins, it's NOT there.

    I'm not sure where the issue is. Can someone help?

    Drew
     
    drew68, Feb 27, 2017 IP
  2. drew68

    drew68 Well-Known Member

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    #2
    anyone?
     
    drew68, Feb 28, 2017 IP
  3. Jenkins Risk Management

    Jenkins Risk Management Peon

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    #3
    Could be a problem with the plugin. May not be updates for some of the newer Wordpress patches. I would email the creator.
     
  4. Elei Musa

    Elei Musa Greenhorn

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    #4
    if you can write an email to plugin author, can easily fix your problem... Find out your plugin in the list https://wordpress.org/plugins/
    and create a question on their support tab....
     
    Elei Musa, May 3, 2017 IP