Bug Woocommerce Tracking - howto for premium

Discussion in 'Better Analytics' started by Tobias Conrad, Oct 12, 2015.

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  1. #1
    i have piwik tracking and GA on https://www.santegra-international.com
    wp 4.3.1 and woocommerce 2.4.7 i got an order and i can see it only in piwik.

    auto settings page is all green:
    http://www.awesomescreenshot.com/image/655618/5f39941a0af58e37e26b10b8c49063b8

    what to do?
    Where to get good answer?
     
    Tobias Conrad, Oct 12, 2015 IP
  2. Tobias Conrad

    Tobias Conrad Greenhorn

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    #2
    also open,
    https://wordpress.org/support/topic/when-do-you-include-woocommerce-tracking-in-pro?replies=1
    https://wordpress.org/support/topic/opt-out-for-eu-implementation-please?replies=1
     
    Tobias Conrad, Oct 13, 2015 IP
  3. digitalpoint

    digitalpoint Overlord of no one Staff

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    #3
    The WooCommerce integration isn't 100% done. It says it's "coming soon" on the wordpress.org page, and the purchase page here, it's not listed at all.

    But I did realize it's listed within the plugin itself as a feature of the Pro version in error (it's coming, it's just not 100% finish yet).

    If you give me your transaction ID, I can get your license payment refunded. Sorry about that. The wording within the plugin itself has been fixed for the next release.
     
    digitalpoint, Oct 13, 2015 IP
  4. Tobias Conrad

    Tobias Conrad Greenhorn

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    #4
    where can i see the transaction ID? i deleted my mails.
    https://www.digitalpoint.com/members/tobias-conrad.852361/
     
    Tobias Conrad, Oct 17, 2015 IP
  5. Tobias Conrad

    Tobias Conrad Greenhorn

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    #5
    i try https://wordpress.org/plugins/woocommerce-google-analytics-integration/
    in addition to your best analytics plugin.
    may you take code it is open source!
     
    Tobias Conrad, Oct 17, 2015 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    It would be within your PayPal account.

    The one we are working on is quite a bit more advanced than that one. For example it will integrate with the A/B testing functions we have in the main plugin to help a site make more sales based on variations of how products are presented, pricing, etc.
     
    digitalpoint, Oct 17, 2015 IP
  7. Emilie Dover

    Emilie Dover Member

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    #7

    I would like to keep the pro version, however I need it for the WooCommerce integration, when will this be complete?
     
    Emilie Dover, Nov 19, 2015 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    It should be ready in the next couple weeks.
     
    digitalpoint, Nov 19, 2015 IP
  9. Emilie Dover

    Emilie Dover Member

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    #9
    Ok Great! Will it be easy to implement once it is complete?!
     
    Emilie Dover, Nov 19, 2015 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    Yes... There won't be any special configure you have to do other than enable/disable its settings for the things you want it to do.
     
    digitalpoint, Nov 19, 2015 IP
  11. Tobias Conrad

    Tobias Conrad Greenhorn

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    #11
    PayPal Transaktionscode 7J59568797004491W
    i will join you again when WooCommerce Integration is available.
    May just get all the Shop data into GA. Which is not done by the plugin mentioned above.
    Later do more special features i do not need. ;-)

    @amilie just get https://wordpress.org/plugins/woocommerce-google-analytics-integration/ for the beginning.
     
    Tobias Conrad, Dec 1, 2015 IP
  12. Tobias Conrad

    Tobias Conrad Greenhorn

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    #12
    thanks for refund
     
    Tobias Conrad, Dec 2, 2015 IP
  13. Tobias Conrad

    Tobias Conrad Greenhorn

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    #13
    still no refund. so you get a bad rating on wordpress.org
     
    Tobias Conrad, Dec 23, 2015 IP
  14. digitalpoint

    digitalpoint Overlord of no one Staff

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    #14
    It's not possible to issue a refund on PayPal for a transaction that far in the past. PayPal has limits on how old of a transaction you can issue refunds for. Items purchased more than 2 months ago do not have a refund option in PayPal.

    If you want to uninstall Better Analytics, we can mail you a check if you wish. That is probably a better option, since the plugin doesn't do what you need.

    Worse than the 1 star rating you gave on the first day you had it? lol
     
    digitalpoint, Dec 23, 2015 IP
  15. Tobias Conrad

    Tobias Conrad Greenhorn

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    #15
    Sorry just Pay back the amout.
    you promised would be ready in a couple of weeks.
    why do you write anything you could not provide?
     
    Tobias Conrad, Dec 23, 2015 IP
  16. digitalpoint

    digitalpoint Overlord of no one Staff

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    #16
    digitalpoint, Dec 23, 2015 IP
  17. Tobias Conrad

    Tobias Conrad Greenhorn

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    #17
    read the post you write above you wrote to Mrs. Dover and give refund.
     
    Tobias Conrad, Dec 23, 2015 IP
  18. digitalpoint

    digitalpoint Overlord of no one Staff

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    #18
    digitalpoint, Dec 24, 2015 IP
  19. Tobias Conrad

    Tobias Conrad Greenhorn

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    #19
    please activate pro account when you are not able to refund!!
    May also give complete time i lost to the account.
     
    Tobias Conrad, Dec 30, 2015 IP
  20. digitalpoint

    digitalpoint Overlord of no one Staff

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    #20
    Your refund is being processed. We are awaiting your address to mail you a check.
     
    digitalpoint, Dec 30, 2015 IP
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