Wiredtree - Sucks or Not?

Discussion in 'Web Hosting' started by misohoni, Apr 14, 2011.

  1. #1
    I've been with Wiredtree for about 2 years, but only recently I've been paying attention to the sites hosted with them and noticed alot of downtime and lack of feedback from Billing guys.

    Anyone else been suffering outages or problems with Wiredtree.com? Should I continue to use them?
     
    misohoni, Apr 14, 2011 IP
  2. anands

    anands Well-Known Member

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    #2
    We have used them in the past and have been great! we never had any issues. May be things are changed now. If you look for Wiredtree alternative, you can look at liquidweb.com
     
    anands, Apr 14, 2011 IP
  3. misohoni

    misohoni Notable Member

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    #3
    I still use Liquidweb, 6 years and counting!

    I've been with Wiredtree for 2 years, but lately I had nearly 1 day's of downtime with no apologies, then waiting 2+ days to questions I made.

    Also today, I can't view my sites on the server anymore...not sure what is going on!
     
    misohoni, Apr 14, 2011 IP
  4. VinCme

    VinCme Well-Known Member

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    #4
    We have used them in the past to host our main site for around 4 months, my VPS uptime was 99.9% (monitored each minute by pingdom).

    From my personal preferences, the only thing that made us stay with them for 4 months is the account manager, who is very helpful and proactive at dealing every problems. The server performance itself is so so, not superior yet not bad either.

    Regards,
    Vincent
     
    VinCme, Apr 15, 2011 IP
  5. WebIntellects - Rob

    WebIntellects - Rob Active Member

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    #5
    I assume that you can also check some customer hosting reviews at Webhostingstuff review web site.
     
    WebIntellects - Rob, Apr 15, 2011 IP
  6. jbiloh

    jbiloh Peon

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    #6
    I have no direct experience, but I can tell you that they've had a number of very serious outages due to power problems and malicious traffic. I won't link you to the posts because they reside on another forum, but a simple Google search should turn them up.
     
    jbiloh, Apr 17, 2011 IP
  7. misohoni

    misohoni Notable Member

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    #7
    Could you let me know the problems if possible? I couldn't find anything about them on Google..
     
    misohoni, Apr 17, 2011 IP
  8. ~ServerPoint~

    ~ServerPoint~ Banned

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    #8
    Try to ask about this host on WHT.. I believe that there are some webmasters who will share their experience dealing with them.
     
    ~ServerPoint~, Apr 18, 2011 IP
  9. WiredTree Zac

    WiredTree Zac Peon

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    #9
    We haven't had any outages recently or any network issues. If you are seeing issues with a client's site, it is because of the client's server or their site. If you are experiencing any unresolved issues, just get in touch with us and we would be happy to help. Our billing department operates 9-5 M-F (normal business hours) and is not 24x7 like our support team.
     
    WiredTree Zac, Apr 21, 2011 IP
  10. glgotting

    glgotting Peon

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    #10
    WIREDTREE SUCKS!

    STAY AWAY!

    I will be moving all my sites off their VPS shortly. In the past 6 months my sites have gone down 3 times. The first time it happened they were down for 5 DAYS! They kept giving me the run around bull, this broke, that broke. They gave me a measley 3 months free after the massive downtime, yet they had cost me over 3x that amount in advertising revenue.

    Pay the extra money and go with hostgator or liquidweb for a peace of mind. Wiredtree will not be in business much longer.
     
    glgotting, Mar 24, 2012 IP
  11. tiffanywilliams12i2

    tiffanywilliams12i2 Peon

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    #11
    never used them but ive seen a lot of downtime topics with them
     
    tiffanywilliams12i2, Apr 6, 2012 IP
  12. Ghan_04

    Ghan_04 Greenhorn

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    #12
    WiredTree has been having trouble with their core routers lately from what I have heard. Their support is still as good as always, but they are mixing networking equipment. From what I understand, they use Brocade for their core equipment and a combination of Juniper and Cisco for their distribution stuff in the datacenter. Not sure that's a really good idea, but there it is.
     
    Ghan_04, Apr 6, 2012 IP
  13. BuddyH

    BuddyH Peon

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    #13
    Yea that's right, a lot of downtimes lately but as they announced they are working to ensure this never happens again.

    Overall Wiredtree is consider to be a good provider
     
    BuddyH, Apr 6, 2012 IP
  14. Ghan_04

    Ghan_04 Greenhorn

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    #14
    I'd summarize it something like this:

    WiredTree IS:
    - Excellent hardware quality.
    - Good prices for what you get.
    - Good at keeping up with new tech (new CPU releases, etc)
    - Good variety.
    - Excellent management.

    WiredTree IS NOT:
    - A scam
    - Infallible
    - The best host for all needs
     
    Ghan_04, Apr 6, 2012 IP