I use Windows Live Mail as my desktop email program. When I send emails in Rich Text (HTML) to people, some people who have their email settings on 'text only' see a lot of strange characters wherever I use things like apostrophes. A sentence like this: It's very "strange" then looks something like this: It’s very “strangeâ€. â€. I don't want to use the Plain Text setting for all my emails because I still want to be able to format my text with bold, bullet points etc. Does anyone know how to fix this?