Hi, is anyone here who win a dispute but not received your money from seller. I lost over $300, when I noticed that the seller is not honest, I suddenly open a dispute and there was no answer from the seller(upto 15 days) paypal declared the case in favor of me and tell that they will try to get my money back and after some days they told that the seller has no amount in his account.
I find paypal very annoying, if you buy something that's not an actual product, unless it's from Ebay they don't give you your money back and blame it on you anyway.
Because that person clear all funds from the paypal account, I had a similar case in the past. This is too bad even we won the dispute. This is a bad result from VCC. So scammers can make a lot of paypal accounts. Good luck Blog.
I think the way it works is if the seller has time to move money out of his/her account before PayPal freezes it you don't get your refund.. in my case it has happened 2 times now and both times I got a partial refund better then nothing I guess..
Thats why I hate paypal. But so many people uses it, so its just so much easier.. They got pretty low fees too.
I was in your situation two times before ,but I always take my money back . here is my story ,i hope you will find it something helpful . The first time I sent $250 to a seller in china via ioffer.com website ,transactions was made outside ebay ,so paypal buyer protection policy doesn't work in this case . She sent me a cheap ring instead of a cellphone which I bought . She even added shipping tracking number to paypal . I took photos of the ring I received ,scan shipping bill , and sent all these to this email address : ( this is email of anti fraud department in paypal ) . After checking all document I sent , they made a refund for me . It had been 10 days since we made transaction but they also made refund to me . The second time , I sent $400 to a seller in Australia for buying iphone . After payment made ,the seller informed me that he sent me the good via Fedex and it would take 7days for arriving ,and he never answered any mail of me later . 7days later ,I still got nothing . I opened a disputation in paypal ,they said after 15days without response from seller ,they would decided this case as my favor . After 15 days ,they said me this disputation is decided as my favor and I won in this case ,but seller withdrew money from his account so I got nothing back . I was angry . But I had a trick . I use another email address and mail to seller for asking about his iphone and want to buy one for my self . He thought me another victim ,so replied me immediately . In mails ,I said I want to know about himself and his paypal address . He answered me that he is legit seller and give me his paypal mail address . His paypal's email when he replied me is changed ,he created another paypal account for scamming . I forwarded all mails I received from this seller to and noted that this seller is obviously scammer and I showed that he change his paypal account for scamming. After receiving my mail ,2 hours later ,I got an email from paypal said that base on my emails ,they decided to send money back to me from their fund and they would find the scammer-seller for take money back with the help of police . I got $400 back to my paypal account . Here are my notices for when using paypal : 1,Try to collect emails address of paypal's departments and mail to them all when you are scammed . In general ,I mailed to all of paypal departments but only apaccrme@paypal.com is responsible for solving my trouble . Ms Selina in apaccrme@paypal.com is very honest and friendly . She's there to hear you . 2, Whatever you say will be nothing if you can't prove or showing any proofs . A shipping bill ,photos of good you receive,emails... are solid proofs for you . 3, In a disputation , you get only 50% to take money back ,if you are unlucky ,you will lose money . So mail to them immediately when you think you are scammed and mail as many as possible . 4, Be patient and friendly , don't mail to paypal with your angry words . In many payment processes I used ,paypal's support is the fastest and honest .