Why Paypal sucks

Discussion in 'PayPal' started by sweetlouise, Feb 21, 2008.

  1. #1
    I got scammed by a dp member for $75 for a digg front page service. i done a claim the same day and here is the reply from paypal

    "We have completed our investigation of this case. We attempted to process a refund from the seller's account to your account. Unfortunately, the seller's account does not contain the funds necessary to cover this refund. We were able to recover $0.21 USD. We have taken action against the seller and are working to recover the remainder of your refund. We will contact you when we have more information. No further action is required of you at this time."

    yeah thanks a bunch for that paypal. i know you got my back when it comes to getting scammed online.

    from now on i will only pay after i get the service - i dont care how many itraders you have.

    its a shame
     
    sweetlouise, Feb 21, 2008 IP
  2. hav0c

    hav0c Notable Member

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    #2
    PayPal is not going to eat the total amount to make you happy. Had you used a credit card, you could easily have a full refund.

    Sure, the twenty-one cents isn't that much, they tried to get your money back, but that's obviously all that the seller had in their account at the time of the retrieval. If they do collect more money in the account, then you can be almost guaranteed that PayPal will refund you the rest.
     
    hav0c, Feb 21, 2008 IP
  3. sweetlouise

    sweetlouise Well-Known Member

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    #3
    how long have you been working for paypal?
     
    sweetlouise, Feb 21, 2008 IP
  4. Shazz

    Shazz Prominent Member

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    #4
    I don't think he works for paypal :confused:
     
    Shazz, Feb 21, 2008 IP
  5. sweetlouise

    sweetlouise Well-Known Member

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    #5
    :D it was a hint of sarcasm my friend ;)
     
    sweetlouise, Feb 21, 2008 IP
  6. hav0c

    hav0c Notable Member

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    #6
    I don't work for PayPal. I just know how things go about. Some of it is also just common sense.
     
    hav0c, Feb 21, 2008 IP
  7. Pervert-For-Life

    Pervert-For-Life Banned

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    #7
    no he dont work for paypal but since many people been using paypal from long time so they all know how paypal work.... and the reason you dont get the money back is because the seller have withdraw the money before you could setup a dispute... so in this case there is nothing paypal can do... you should not send money to someone using paypal... always use a Credit Card to pay someone on paypal because if something goes wrong then you can bring back the money by force using chargeback option provided by your credit card company.... and no one can stop your chargeback.... so credit card is the most secure way to pay someone....

    (in some special case a chargeback can be made even upto 1 year....)
     
    Pervert-For-Life, Feb 22, 2008 IP
  8. sweetlouise

    sweetlouise Well-Known Member

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    #8
    then whats to point in having funds in your paypal account, when the only safe way to shop using paypal is to use a method that makes paypal more money.
    surely this will only result in more LLL.com scams happening, but on a smaller scale.
     
    sweetlouise, Feb 22, 2008 IP
  9. sheilasultani

    sheilasultani Peon

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    #9
    I can't believe people are making smart comments about your frustration with paypal. It totally sucks that you can't buy a product without a 50/50 chance of it being a scam. With the amount of money paypal makes off of every transaction they SHOULD take care of their members when an investigation has been concluded and found in their favor. They should cancel the transaction and give the other person a negative balance. What REALLY bothers me are the amount of posts I have read in this forum about dp members scamming other dp members. I definitely won't be doing business with anyone from this forum, which is a shame because I know there are also a lot of honest people in here.
     
    sheilasultani, Feb 22, 2008 IP
  10. sweetlouise

    sweetlouise Well-Known Member

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    #10
    Thanks, at least someone can see sense. Its a real shame that DP has lost a Trader because of paypals terms. Maybe shawn should set up a escrow for dp members?

    i have been using paypal for years and am fully aware of how it works. i have been a platinum power seller on ebay and you dont get there without having a fair few paypal disputes along the way.

    my beef is that i filed a dispute the same day i sent the funds. paypal takes 10 days to clear money into a bank account. its not even been 10 days since the transaction date and the dispute has been concluded in my favour. there are still 3 more days to go before the scammer even gets his $$$ - WTF
     
    sweetlouise, Feb 22, 2008 IP
  11. wisdomtool

    wisdomtool Moderator Staff

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    #11
    It is sad that the OP cant regain the money that was lost, but if you read carefully, paypal did tried to retrieve the money from the scammer's account but there is only $0.21.

    What do you expect paypal to do? Pay the OP out of their own pockets? I do not think this is logical. Cancel the transaction? Sure they can do that, but the money was already withdrawn. Even if they cancel the transaction, what good would it do to the OP?

    Giving a negative balance? That would be easy, how do you know Paypal hasn't done that? But it will remain negative until the scammer pay back and then Paypal can pay the OP, but would the scammer be so stupid?

    I do not see the other members making smart comments, they are simply making logical comments but the OP seemed to be trying to be sarcastic to the other members instead.


     
    wisdomtool, Feb 22, 2008 IP
  12. sheilasultani

    sheilasultani Peon

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    #12
    Something needs to be done. There is so much illegal advice being given out here (ways of setting up fake paypal accounts) It is so obvious to me why paypal has to limit accounts and charge such exorbitant fees - half of the people who try to use them are LIARS. I never even knew this type of thing went on until I joined this forum - and only here can you read posts from these people complaining that paypal has limited their fake, fraudulent account. Did you report the scammer to dp? Have they been banned from this forum? This forum would be so awesome if it weren't for these few bad apples.
     
    sheilasultani, Feb 22, 2008 IP
  13. wisdomtool

    wisdomtool Moderator Staff

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    #13
    I totally agree with you on that. That's also the reason why I have totally zero pity on those whose paypal was limited because they fake their identity etc.

    But there is a limit to what a forum can do, it would be useful for the OP to give a -ve Itrader to that scammer and to give the reasons so that others do not fall for the same trap.


     
    wisdomtool, Feb 22, 2008 IP
  14. LittleJonSupportSite

    LittleJonSupportSite Peon

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    #14
    I know your not going to like my answer, but it really is your own fault.

    Never give anyone full money up front for a service.

    Provide 10% up front then the rest after job completion and your 100% satisfied.

    You can't expect a company such as PayPal to not have their hand in the cookie jar.

    This is how they became "paypal" so live and learn.
     
    LittleJonSupportSite, Feb 22, 2008 IP
  15. bigrollerdave

    bigrollerdave Well-Known Member

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    #15
    When I was selling the youtube scripts I would get a payment and then instantly the buyer would file a claim. Enve though the buyer had a new account and 0 ratings they would always give them their money back. I have over 200 verified payments with paypal and no matter what I said my word never mattered.
     
    bigrollerdave, Feb 22, 2008 IP
  16. LittleJonSupportSite

    LittleJonSupportSite Peon

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    #16
    Dave: I covered my self by burning a cd and mailing it to the address.

    Once providing a tracking number of goods received to customer PayPal would never charge back.

    Most of the time when a customer download my products they were extremely happy with the results so it was a rare occasion.

    I had roughly 1:500 request a charge back.

    None ever won.
     
    LittleJonSupportSite, Feb 22, 2008 IP
  17. bon300187

    bon300187 Peon

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    #17
    You should always check who you are dealing with before you send anyone money. Paypal doesn't know what happened so they can't do much about digital goods/services.

    They try their best but it would be impossible to please everyone.
     
    bon300187, Feb 22, 2008 IP
  18. Falwith

    Falwith Peon

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    #18
    Well, I see this as almost amusing, to be honest. Almost, because it displays what a hypocritical, moronic "service" PayPal seems to be. This is based on a combination of the annoyance I have faced, coupled with the many issues I have since read about, concerning their skimming service. Payment option is too kind a term for it, and here's why.

    I am not able to make ANY form of payment right now, because I have a single method of fund sourcing, my bank account. Now I searched high and low and I could find one reason for this on their site, that IF my payment wasn't able to be covered, they would dip into my "backup" fund source to cover it.

    I never asked for any insurance type arrangement on my account, nor did I request any "backup" for payments my account couldn't cover. My understanding, by the mass of lies...er advertising, I read from them, was that PayPal is a "convenient alternative" for payments. How anything can be considered convenient, OR alternative, when a credit card is being required, is beyond me. Pretty much everyone will accept credit cards, while PayPal merchants are, while numerous, sadly lower in number than credit card ready companies.

    Now, to this particular issue. If others are being required to have 2 methods of payment coverage, to ensure ALL transactions process, regardless of PayPal account funds, then a chargeback should fall under this rule, I would say. Of course, logic and sense being absent in a skimming arrangement do waive this, I guess.

    All told, I, myself, have lost any and all respect for this "service" as I see no valid reason for anyone to use it. You get pretty much zero backup on your purchases, you aren't able to buy anything using the "service" that you couldn't get with a credit card (which they also require) and in general, you end up paying them for anything you try to do.

    The fact that this does not represent a payment option for those who don't use credit cards negates any value I once saw with PayPal as a potential tool. It is advertised widely and the broad exposure it receives seems to make the bulk of consumers see it as a good idea. I think the overwhelming exposure PayPal gets tends to overshadow the absurdity of the whole arrangement.

    angelofpeace, I hope things work out and you do, somehow get a form of justice served. I know I will never be using their "service" again, and this is yet another reason to add to my list of why I won't.
     
    Falwith, Feb 23, 2008 IP
  19. wisdomtool

    wisdomtool Moderator Staff

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    #19
    I think this would be the smartest idea, as it is considered goods rather than services, with services you sure lose to the client but with goods you just need to provide proof of delivery! Smart!

     
    wisdomtool, Feb 23, 2008 IP
  20. msdriven79

    msdriven79 Well-Known Member

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    #20
    I am a little confused because I had tried to get my money back but paypal responded "No chargebacks for services". WTF?

    I had ordered some bannerspots on a website and the same day the site was shut down. Now I tried to get my money back but paypal says they cant do anything because they do only protect buyers if it is for shipable goods.
     
    msdriven79, Feb 23, 2008 IP