Why many advertisers using "Others" as reasons for most reversed transactions?

Discussion in 'Commission Junction' started by Sxperm, Apr 17, 2008.

  1. #1
    I just reviewed all reversed orders value $830 and found most of them keep using "Others" as reasons while only one Advertiser told me exact reasons "Returned merchandise".

    I sent request for explanation exact reasons from them already. Hope to hearing from them in a soon. However, It still pissed me off!! Why all of these advertisers keep using bullshit "Others" as reason for their reversed transactions? Why they didn't explain me clearly? Is it hard for them to do, isn't?
     
    Sxperm, Apr 17, 2008 IP
  2. InfoSmith

    InfoSmith Peon

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    #2
    I think maybe because of lazy and not so many publisher complain about it, so CJ does not force them write the details
     
    InfoSmith, Apr 17, 2008 IP
  3. nonyf

    nonyf Guest

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    #3
    I once had a $90 airfare commission reversed at the last minute without any comment, email, etc. I wrote to the advertiser; no reply. Wrote to them again; just recieved a one sentance note that it was a "duplicate commission" that had been awarded to another advertiser. Disapointing however, I haven't had any issues with most of the Commission Junction campaigns avaliable. Best of luck!
     
    nonyf, Apr 18, 2008 IP