It has been like this for about a month. Is this an abandoned sale or how do we explain that? http://screencast.com/t/UNleiWpNeJWv
Because the order may be canceled or money from customer's credit card is not enough. You can place order with credit card does not have money. However it will not complete, but after they place order, system will record it.
Sometimes, customer places order and it shows up on "Orders Report". However, later the customer cancels the order and the order never gets shipped