Why does paypal sometimes refuse credit cards?

Discussion in 'PayPal' started by Karel, Aug 28, 2009.

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  1. #1
    Having a few people email me saying they cannot use their credit card to purchase from my site, it is not that often but enough to lose me sales. Is there any reason why paypal may reject a credit card as the peerson paying assures me that the card they are using should be fine.

    Thanks
     
    Karel, Aug 28, 2009 IP
  2. Karel

    Karel Peon

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    #2
    Anyone help?
     
    Karel, Aug 31, 2009 IP
  3. chandan123

    chandan123 Prominent Member

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    #3
    it may be related with cc processors if it fails it may reject cc cards
     
    chandan123, Aug 31, 2009 IP
  4. webpromoterservice

    webpromoterservice Peon

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    #4
    there are a few reasons why a card can be declined.

    1.the card has been used numerous times through paypal and they have not registered an account.Paypal will allow you to perform up to about 10 transactions in a given period(i am not sure how long) before they ask you to register for an account.

    2.they are using a card which can not be verified by paypal before taking payment.Many pre-paid credit cards cannot be used on paypal because they are unverifiable.

    3.they did not have enough funds in their card or have spent their credit allowance.

    Many merchants experience these same problems everyday but it is important not to ignore them especially if you are getting lots of similar responses from your customers
     
    webpromoterservice, Aug 31, 2009 IP
  5. mexios

    mexios Peon

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    #5
    I have been having the same problem but i am thankful i am part of this forum. the post really cleared a lot of stuff for me.
    Awesome stuff.[​IMG]
    cheers.
     
    mexios, Aug 31, 2009 IP
  6. Karel

    Karel Peon

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    #6
    Cheers for that, v.hepful, but there is little or nothing I can do to improve things, apart from passing on the answer above so they can try and resolve it.
     
    Karel, Aug 31, 2009 IP
  7. OldEgold

    OldEgold Peon

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    #7
    Creat donation link ! and ask clients to make payment : donation link allow all major credit card payment


    thanks
     
    OldEgold, Aug 31, 2009 IP