Dear forum users. Between me and the company Bigfishgames.com serious misunderstanding arose because of errors in the withdrawal. The following quote chronology of events: 02 feb Company Bigfishgames mistakenly transferred to my bank account $ 2 779.96 (bank statement in screenshot). 21 feb As soon as I discovered this, immediately contacted them and explained the problem. 22 feb They contacted me and made the assumption that the payment was correct and I have nothing to worry about. 22-23 feb I wrote two letters with the screenshots of my bank statement and account of an affiliate program Bigfishgames.com, to explain that this payment can not be right, because amount available for withdrawal on my account was $ 205, but the fact that they sent more than 10 times greater than that amount. 23 feb, They finally admitted their mistake, quote verbatim: «I spoke with our finance department and it appears the payment that reached your bank was meant for another affiliates with the same last name.» (If they send payments only by last name, then why is every time you have to fill in a bunch of fields for ACN / Wire transfer, fearing a mistake in any figure?) 23 march I was contacted by phone with your bank and found out that the refund Bigfishgames must request a refund to the bank, and then my bank would call me and confirm correct operation. 05 march I received a message from Bigfishgames, that their finance department has finally tackled this problem and soon they will tell me what to do. 12 march Bigfishgames wrote me that they had not received a response from my bank or my bank has not received a reply from me. I am advised to request a refund again. 13 march My bank called me and asked about this return. Then I reported this to Bigfishgames. 16 march Bigfishgames told me that they has not got the money. And also asked if I could send them to Paypal. 19 march I went to the local branch of my bank and asked about it. I was told that the problem is not solved them, you may want to wait a bit, went back to the payment. On the same day Bigfishgames blocked my account and wrote me a letter in which they threatened not to make payments to the funds that I have honestly earned (and earn in the future from customers), if they do not receive money until 21/02. That is, in fact, for their mistake, they punished me for about $ 300. I spent a lot of nerves on the matter. I can not make a difference, because my permission to refund the bank has already received, I can not do more. If I do the translation, for example, by Paypal, they suggested that: 1. When the bank did fulfill a request for refund of my money in addition to the fact that I already sent by Paypal, will write off all these $ 2800. That is $ 5600 in total. This is despite the fact that so much money in the affiliate program Bigfishgames I did not earn in a lifetime. 2. If this money will go the other way, they came, in fact, in my country is counted as income earned from which I shall have to pay a tax of 13%. This is an additional + $ 364 for my expenses. That is, because of a Bigfishgames.com error now I can lose about $ 6,000, while my account is locked and I put all blame. I do not want other people's money for religious reasons. I clearly stated this in the threads with Bigfishgames.com. What do you recommend to do in this case?
Sounds like a real dodgy company. The only thing that I can recommend is completely staying away from Paypal. They may seem trustworthy being a big company known worldwide with many users, but many people don't know they scam alot of people. And it sounds this affiliate company is giving you the old screw job, so avoid payment methods by paypal. Just going off experience, they screwed me over, they could do the same with you. Good luck resolving it.
If you are out of pocket over $1000 best solution is to take the case to the Department of Internal Affairs, report the case saying you are being ripped off thousands of $$$, if your lucky they will even do a report on National Television advising people of this scam and you will get your money back.