Why am I paying you $58 again?

Discussion in 'Domain Names' started by Randombase, Jun 26, 2008.

  1. #1
    So, I finally made the decision and bought a domain.my, which is extremely expensive for a domain ($58 / year). As soon as my account was activated (24h, damn long :p) I went to the DNS control panel they provided to change my nameservers to match the ones on my own server.

    Kind of a surprise to see this setting:
    [​IMG]
    Yes, that's right. They block the only setting I was interested in changing, also the single most important setting. If I remember correctly, the ICANN forbids this kind of stuff?

    I really want this domain name, so I contact support. Live support goes a bit like this (actual quotes):

    This is the first time ever someone tells me nameservers can't have the same IP, as far as I know, they ALL have the same IP? Here comes my favourite part:

    And here they go offline. I still don't have the domain bound to my own server, its actually a very simple setting that even my grandmother can change.
     
    Randombase, Jun 26, 2008 IP
  2. Sapphiro

    Sapphiro Well-Known Member

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    #2
    Where did you buy it? Their support services sound very unprofessional. :p
     
    Sapphiro, Jun 26, 2008 IP
  3. Randombase

    Randombase Peon

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    #3
    shinjiru.com, but they seem to outsource their support.

    edit: seems like they did it! Now I'll wait 24 hours to see if it also updated more than visually...
     
    Randombase, Jun 26, 2008 IP
  4. shenron

    shenron Notable Member

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    #4
    2 Nameservers on the same IP?

    Sorry, but I believe you can't, at least that I know...

    I have my own servers also and my own NS's and I always have 2 IP's, the same thing happened with all my previous hosting companies, and it makes sense...
     
    shenron, Jun 26, 2008 IP
  5. kohashi

    kohashi Well-Known Member

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    #5
    some registries don't allow you to have nameservers on same C class IP block if i recall correctly. it's to make sure there is actual redundancy rather than you naming same IP twice (as such). you could always use these free dns management services to do it.
     
    kohashi, Jun 26, 2008 IP
  6. BlogSalesman

    BlogSalesman Well-Known Member

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    #6
    I thought it was a set in stone rule that all nameservers had to be on different IPs ...
     
    BlogSalesman, Jun 26, 2008 IP
  7. Randombase

    Randombase Peon

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    #7
    This is really the first time ever I heard of that rule. But please note this wasn't the only issue with this registrar :p.
     
    Randombase, Jun 26, 2008 IP
  8. ksb2050

    ksb2050 Well-Known Member

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    #8
    wow...that's the most unprofessional support tech I've ever seen. Good luck with them if you run into anymore problems. And yes, *agreeing with everyone else*, your have to have different IP's per name server

    ie:

    NS1.mysite.com --> 000.000.0.000
    NS2.mysite.com --> 000.000.0.001
     
    ksb2050, Jun 26, 2008 IP