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WHMCS Client Ticket View Issue

Discussion in 'Web Hosting' started by akram123khan25, Nov 19, 2013.

  1. #1
    Dear DP

    any hosting provider have ticket view list of customer ascending and descending?

    please see attach

    http://www.imgserv.com/images/2013/11/19/Sgcri6.jpg
     
    akram123khan25, Nov 19, 2013 IP
  2. WSWD

    WSWD Well-Known Member

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    #2
    What problem are you having? I'm confused.
     
    WSWD, Nov 19, 2013 IP
  3. akram123khan25

    akram123khan25 Active Member

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    #3
    check the image screen and see the ticket result by date
     
    akram123khan25, Nov 20, 2013 IP
  4. WSWD

    WSWD Well-Known Member

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    #4
    I did...I don't see anything strange. You can sort that list however you want...by status, subject, last reply (ascending or descending). Just click "Last Reply" and it will change the sort order.

    Is that what you're trying to fix? If not, I have no idea what you're trying to do.
     
    WSWD, Nov 20, 2013 IP
  5. infinitnet

    infinitnet Member

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    #5
    You can choose what ever sort order you prefer. I personally tend to use ascending order (ie. most recent ticket reply at the top).
     
    infinitnet, Nov 23, 2013 IP
  6. HostUS - Alexander

    HostUS - Alexander Greenhorn

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    #6
    There is no issue there? You can sort the tickets by date / last response if you want.
     
    HostUS - Alexander, Nov 24, 2013 IP