When someone charges back, where do you contact paypal

Discussion in 'PayPal' started by Kalyse, Sep 4, 2007.

0
  1. #1
    I have just had a chargeback from someone and on the details it says that paypal require the seller to contact them to dispute but thats only it.

    Where are you suposed to contact them? They don't provide any information for where to send the email to.

    Can someone advise?
     
    Kalyse, Sep 4, 2007 IP
  2. solideuk

    solideuk Well-Known Member

    Messages:
    229
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    103
    #2
    On the dispute form, in the member area there should be a 'respond' button. You must select this and 'provide as much evidence as possible'.

    Good luck.
     
    solideuk, Sep 4, 2007 IP
  3. usmcpv

    usmcpv Peon

    Messages:
    283
    Likes Received:
    7
    Best Answers:
    0
    Trophy Points:
    0
    #3
    You should really get a merchant account. PM me and I will set one up for you for free.

    Paypal:

    Hours of service:
    4:00 AM PST to 10:00 PM PST Monday through Friday
    6:00 AM PST to 8:00 PM PST Saturday and Sunday

    For general questions, please call:
    1-402-935-2050 (a U.S. telephone number)


    For general PayPal account inquiries: 1-888-221-1161.

    For questions regarding a Buyer Complaint or Chargeback: 1-800-854-1366.
     
    usmcpv, Sep 4, 2007 IP
  4. apex1970

    apex1970 Peon

    Messages:
    230
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    0
    #4
    there is a dispute button
     
    apex1970, Sep 4, 2007 IP