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what/where is my 1and1 Customer ID?

Discussion in 'Site & Server Administration' started by FFMG, Nov 6, 2009.

  1. #1
    Hi,

    I am trying to cancel an old package from 1and1 and after a bit of looking around I found a link specifically to cancel my account, (https://cancel.1and1.com/), but it asks me for my customer ID.

    Does anybody know where I could find such number?

    I can login without any problems in my control panel, (https://admin.1and1.co.uk), but I don't seem to be able to log into the cancel site.

    Where could I find my Customer ID?
    SEMrush
    Thanks

    FFMG
     
    FFMG, Nov 6, 2009 IP
    SEMrush
  2. Bohra

    Bohra Prominent Member

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    #2
    Bohra, Nov 6, 2009 IP
  3. FFMG

    FFMG Well-Known Member

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    #3
    Thanks,

    I get a "General error, Invalid user number" when I enter any domain in the package.

    FFMG
     
    FFMG, Nov 6, 2009 IP
  4. kailash

    kailash Well-Known Member

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    #4
    It's better to ask them directly to obtain your customer ID.

    Kailash
     
    kailash, Nov 6, 2009 IP