Hi Someone left our company and has severall accounts on facebook, twitter and other usefull networks like forums blogs etc. The accounts are made for our business purposes. Some accounts are setup with private names and have also private members (friends). We can´t acces these account because the person didn´t leave the user and password details and contacting the person is very difficult. We want to manage the content now the person left the company. Has someone experience how to deal in this situation. What todo next?
If those accounts are business accounts they belong to your company so you would have to aks this person to hand out the password details, but as facebook requires you to sign up with your real name I think these accounts belong to the individual that created that accounts. If the accounts were beeing set up with privat names then they don´t belong to the company, and there is no chance in getting them back.
yeah spearson360 is right. If you already leave the company you need to surrender everything to the company that is connected to your work.
Here is another fact, who guarantees the OP is the owner of those accounts and not someone else wanting to get into the same? Perhaps the fired person? As said above, the fired person should surrender the information no matter how difficult is contacting him/her, otherwise start a legal action against that person bearing in mind possible misuse of a company's accounts.
The employee should hand back the accout if they were used for business purposes and if they were advertising your company with these account. The best method is contacting them and getting them back. You can then delete them, and make new accounts with new names or change names. Which ever is best. I would'nt recommend keeping company account with individuals who have left the organization.
If possible try to shoot email to those websites and share the same concern. Show your authenticity and relation with the company in terms of operational need. I think it is easy to contact facebook
as feeyd said - approach Facebook, twitter etc - use a work email address that demonstrates you 'represent the business' As far as Facebook is concerned, they will make you an admin, but the person who started the page is an admin until they delete themselves. (and yes, I have done this as an agency rep on behalf of a business. Facebook got it sorted in a couple of days, twitter took longer, a couple of weeks) Oh - and in future - make sure that more than one person has passwords etc...
It seems the ball is in your employee's court now, I would say its completely YOUR OWN Mistake ! Can't think of a way out over here !