What should I do about this? Please help....

Discussion in 'Site & Server Administration' started by magiclouie, Apr 16, 2010.

  1. #1
    Hi guys,

    I am not really sure if someone had already posted this kind of thread but I really need your help.

    I am using a certain contact plugin for my wp contact page but I got an error when I tested it. Here’s the error,” The e-mail could not be sent. Possible reason: your host may have disabled the mail() function.”

    My webhosting is hostgator.

    What should I do guys?

    Please help me. I have already done a lot of research but I still I can’t find the exact solution.

    I look forward to hearing from you and thanks in advance.
     
    magiclouie, Apr 16, 2010 IP
  2. RHS-Chris

    RHS-Chris Well-Known Member

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    #2
    You would have to contact your host. If they have disabled the mail function, you may have to set up your contact page to use smpt protocol, which requires you to log into an existing email account to send mail from the server.
     
    RHS-Chris, Apr 16, 2010 IP
  3. FavouritesBlog

    FavouritesBlog Peon

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    #3
    You should be able to use sendmail.

    Ask your host with sendmail support.
     
    FavouritesBlog, Apr 16, 2010 IP
  4. magiclouie

    magiclouie Active Member

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    #4
    Thank you for the both of you. I have contacted my web hosting already and we have fixed. it.
     
    magiclouie, Apr 17, 2010 IP
  5. sweatseo

    sweatseo Active Member

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    #5
    please contact host gattor at their live chat or ask their support to help you out, btw i never had any issues with shopaserver
     
    sweatseo, Apr 17, 2010 IP