What is wrong with my website?

Discussion in 'Site & Server Administration' started by kevmacmeh, May 17, 2012.

  1. #1
    Hi guys,

    My technical knowledge is rather poor so I was wondering if anyone could offer a suggestion as to what could be wrong with my website BeerBoot.co.uk

    All the products seem to have disappeared despite being viewable in the admin control panel? Any idea as to what could be wrong?

    Thanks for all your help
    Kevin

    Additional note : Another thread suggested this "When I clicked on one of your products on the left sidebar I got prod_4.html as the url. When I manually turned it into http://beerboot.co.uk/prod_4.html the product comes up. Has something happened to your .htaccess? Have you made any SEO changes?

    Can anyone help me solve the problem?

    Kevin
     
    kevmacmeh, May 17, 2012 IP
  2. kevmacmeh

    kevmacmeh Well-Known Member

    Messages:
    423
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    130
    #2
    Can anyone offer any other suggestions? Many Thanks :)
     
    kevmacmeh, May 18, 2012 IP
  3. gregBS

    gregBS Peon

    Messages:
    12
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #3
    the links in the left sidebar appear as http://prod_1.html there is probably something wrong with the rewrite rules. maybe a / is missing from the urls.
     
    gregBS, May 18, 2012 IP
  4. kevmacmeh

    kevmacmeh Well-Known Member

    Messages:
    423
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    130
    #4
    How would I fix that? Baring in my mind I don't really have a clue how to modify websites :) I really appreciate any help given.
     
    kevmacmeh, May 18, 2012 IP
  5. gregBS

    gregBS Peon

    Messages:
    12
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #5
    its hard to tell just from the website (because I can't know the cause). you should probably hire someone with more knowledge (I could do that but PM me)
     
    gregBS, May 18, 2012 IP
  6. kevmacmeh

    kevmacmeh Well-Known Member

    Messages:
    423
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    130
    #6
    Is it something to do with the .htaccess? If so, does anyone know how to fix that?

    Kevin
     
    kevmacmeh, May 18, 2012 IP
  7. mukesh4bs

    mukesh4bs Active Member

    Messages:
    249
    Likes Received:
    6
    Best Answers:
    0
    Trophy Points:
    80
    #7
    Last edited: May 18, 2012
    mukesh4bs, May 18, 2012 IP
  8. kevmacmeh

    kevmacmeh Well-Known Member

    Messages:
    423
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    130
    #8
    How do I edit them to full url? Sorry for my lack of knowledge

    I am using Cubecart - I don't know why it isn't displaying underneath the banner. Any ideas?

    Thanks again
     
    kevmacmeh, May 18, 2012 IP
  9. mukesh4bs

    mukesh4bs Active Member

    Messages:
    249
    Likes Received:
    6
    Best Answers:
    0
    Trophy Points:
    80
    #9
    I never work in cubecart but you should browse support in their sites or just try demo as an admin for practice. Other wise for quick solution go to their forum if exist, call or email. Hope you short out your problem soon
     
    mukesh4bs, May 18, 2012 IP
  10. kevmacmeh

    kevmacmeh Well-Known Member

    Messages:
    423
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    130
    #10
    I did nothing to the site so I dont know why it's gone like that?
    Someone suggested it was something to do with .htaccess?

    I can't use their support as it costs £45.
     
    kevmacmeh, May 18, 2012 IP