What is up with Cpanel AWSTATS?!?!

Discussion in 'Traffic Analysis' started by Ratman2050, Jul 1, 2007.

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  1. #1
    Ok for some weird reason on both of my sites, AWSTATS displays 0 hits for some days. I know of course I could not of had 0 hits, so it is messed up, any explanations?

    Bad Stats 1:

    [​IMG]


    Bad Stats 2:

    [​IMG]
     
    Ratman2050, Jul 1, 2007 IP
  2. Jean-Luc

    Jean-Luc Peon

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    #2
    Talk to your host!

    Some hosting companies do not run the AWStats update process when the system load is high. Good hosting companies will listen to your comments on the subject and make sure you have daily AWStats updates in the future.

    Jean-Luc
     
    Jean-Luc, Jul 1, 2007 IP
  3. Ratman2050

    Ratman2050 Well-Known Member

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    #3
    Thanks for the response Jean. I will do that.
     
    Ratman2050, Jul 1, 2007 IP
  4. Markwebuk

    Markwebuk Well-Known Member

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    #4
    Yeah it seems that your host has not updated the AWStats.
     
    Markwebuk, Jul 2, 2007 IP
  5. Ratman2050

    Ratman2050 Well-Known Member

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    #5
    I just sent them a message, hopefull they can fix it.
     
    Ratman2050, Jul 2, 2007 IP
  6. Ratman2050

    Ratman2050 Well-Known Member

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    #6
    Hey they fixed it, thanks for the advice guys.
     
    Ratman2050, Jul 3, 2007 IP
  7. sachin410

    sachin410 Illustrious Member

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    #7
    You can enable manual update of stats too. ;).

    go to tmp folder in your hosting account.

    then to awstats folder.

    find this file awstats.yoursite.com.conf (replace "yoursite" by your site).

    edit it.

    find this line "AllowToUpdateStatsFromBrowser=0" and replace 0 by 1.

    save it. (you may have to drop permissions temporarily to save it).

    you now have an "update now" button in your awstats. :).

    Do not overuse this function.Use it only if stats don't update for more than 2-3 days.
     
    sachin410, Jul 3, 2007 IP
  8. Ratman2050

    Ratman2050 Well-Known Member

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    #8

    Great thanks for this sachin!!! :eek:
     
    Ratman2050, Jul 3, 2007 IP
  9. jalte

    jalte Peon

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    #9
    I once had the same problem with hostgator. The rectified if immediately after I opened a ticket.
     
    jalte, Jul 4, 2007 IP