I have at least 5 customers who are paying me. However what worries me is that these 5 customers payment has Red Flag icon (Risk Alert) on their payment record. Can anyone explain what exactly the Red Flag (Risk Alert) means and is it bad for me? Will those customers have higher tendency to commit fraud? Please enlighten me i am worried.
It can be anything from a non-confirmed address to suspected fraud. If you click on the transaction it should tell you why it has the red flag. Address is the most common from what I've seen.
Yes. Red flags require you to be a little cautious and shows that paypal has not completely verified these accounts.
Well, I also have a red flag but thats due to the payment is of E-Check type. May be thats the reason with you people also.. - Digital -
Ok now i found the symptoms by clicking on the details. It says there: "(The sender of this payment is Unregistered)" <--- can you explain what does it meant? Is it because he use express checkout to process his payment or he simply does not have a paypal account (but if it is so how is he paying using paypal then). The flags is really annoying without proper explanation from paypal itself.
Paypal allows non-paypal users to checkout at this point. Basically, this person does not have a Paypal account, but checked out through paypal using their credit card. In these situations it would be up to you to assess the transaction and decide whether it is worth taking or not. I don't think Paypal will give any protection to these types of transactions.
So does that mean that one can pay via CC through paypal gateway without actually registering a account in paypal ..? This is new info to me ...i thought that even when paying via CC trough paypal gateway one mush have an account
It may vary per country, but Paypal started allowing payments without setting up a Paypal account a while back.
After a couple of experiences now i realize there are various reasons for the Red Flag (Risk Alert). 1. Incomplete address of the Paypal 2. Unverified accounts 3. Paying using Credit Cards without register on Paypal. When one of the above happens you will have risk alert and red flag on the payment status. However do not worry though as the risk alert can be scammers and also honest people. Because i have found out that both scammers and honest buyers can have the risk alert (red flag). Some honest people want to buy using their credit card but no paypal account so there might be red flag account on their payment status So now problem solved.