What Does Sinamalls do? When you decide to purchase products from China, we don’t think you would miss one company:sinamalls.com. Why? Try searching “cheap cellphone†or “free shipping†in Google, you will see the reason why we are so sure that you won’t miss this B2C website. However, from its page title and description, it seems hard to identify whether this website sells products itself or functions as a platform connecting Chinese manufactures and international buyers. To help people get a better understanding of the company, we have done a lot of homework to research on the B2C website and the following will introduce the fundamental facts we have found about sinamalls.com. Many people are curious about where Sinamalls is exactly located and whether it is a legal marketplace. As we have mentioned before in previous articles, Sinamalls is a Shenzhen-based B2C company. Shenzhen, the famous city representing the success of China’reform and opening-up policy near Hong Kong, also one of the manufacturing centers in China. The office is known to perform the daily issues of the website including website building, management, sourcing products and arrange the shipment with destinations all over the world. Also, a widely concerned issue about Sinamalls remains whether it is legal or not. Like what happens to many other China business websites, there are quite a number of complaints about the website on the Internet. Is Sinamalls really a fraud or scam as some have claimed in forums or blogs? According to our authoritative information, Sinamalls is a 100% real and legal company dedicated in doing retail/Wholesale business. Yet, as a developing company, Sinamalls still has a long way to go before it becomes really strong to be devoid of any defect. The role of Sinamalls Well, from the many reviews on the Internet, we’ve found that this is a frequently asked question about the China on-line marketplace star. According to our knowledge, Sinamalls is not simply a transaction platform providing service to Chinese sellers and international buyers, but is itself a wholesaler sourcing items from Chinese manufactures and selling items to buyers all over the world. So buyers can be confident in dealing with this trustworthy seller, Sinamalls, whose reputation has got recognition in the world. And what is worth mentioning is, we found that on many forums where some buyers complain about the products or services of Sinamalls, their staff show up directly to accept the criticisms and direct these people to have their problems fixed in some way. For example, they will tell you specifically to ask for help from which function of the company. We don’t know whether they finally have their problems solved or not, but we do appreciate the courage to accept criticisms and try hard to fix problems and make improvements. For a B2C company like Sinamalls who makes deals directly with you, one good thing is, once you have any complains, you can go directly to it without a third party. As a seller itself, it has to value customers’ opinions and feedback, which are the backbone of its future prospect. It has been confirmed that all goods sold by Sinamalls are shipped from the same address, the office in Shenzhen is responsible for resourcing goods from sellers and arranging shipment to buyers. And they check the products for every purchase order before they are shipped out. This may explain why there are much more positive reviews about the website than negative reviews.