Every CRM that I come across seems to be different. What CRM do you use and how do you use it? Im looking at Sugar Highrise Salesforce Zoho Any other suggestions for me to look at?
Well as far as I heard CRM is used in business contexts describing customer relationship management. Mainly related to some kind of software or SAP modules
When it comes to finding the right CRM, it really depends on what type of functionality you are looking for and how much you are wanting to spend. SalesForce is definitely a leader in the CRM world and we currently use this CRM. It works well for us due to their customization features and extensive list of products that we are able to choose from. Of course each add-on comes with a costs, so be sure to price everything out that you plan on using.
Although it cost a bit more and takes time to develop but a customized CRM as per your own unique business needs is always best in long run. So if you have a little patience and have some bucks to spend our sincere suggestions would be to go for a tailor made CRM
im using SugarCRM its one of the best softwares available for CRM because its amazing features and its reasonable price
Definitely need to list needed features for immediate along along with those within your vision. Large biz or small? How easy to feed data in and pull data out. Then stir in your max budget and that should give you a short list. I have worked with receiving Sales Forse data for import into Oracle modules. Nasty stinky data stuff, but could be no validation set on SF. Was fun creating the cleansing engine anyhow....a challenge for sure. Oracle modules underneath are far from perfect. I also worked with SAP bringing data to DW. I am not impressed with that at all either especially for entire cost And value of systems, hardware and software plus support.
Take a look at Microsoft Dynamics CRM it is really easy to customise and offers loads of options for non developers. For more complicated customisations there is a Software Development Kit that allows you to extend the application. There's an online version which is much cheaper than setting up an on premise version.
I disagree. In business you must make smart decisions. It's better to pay for customization on a mature and well supported platform than it is to throw dollars at a development team to re-create a solution that will lead to no support and headaches (ie. bugs and technical issues). If you can find a CRM that is well supported and does CLOSE to what you need done it's more practical and easier to slightly tweak how you do business than to re-invent the wheel with 5 loose bolts and a tire that is about to burst. To add.. I now work for a company that creates CRM's and Marketing Platforms for a niche market. We were bought out by a billion dollar company for over $200m. OUR internal CRM is SalesForce despite having over 300 employees and an entire software development team.
My problem with SF was only the quality of the data exported from SF then all the cleansing and massaging to get it into usable form for import into Oracle eBusiness Suite (aka Oracle Applications). I have never set up SF nor had hands-on with the user interface. But I cannot be sure that maybe the SF installation I dealt with was at fault for perhaps implemented "vanilla" (which is usually a sales pitch to indicate bid winning price). Does some SF expert know if validation of data at data entry can have validations put in place.....or perhaps be able to link out to ...say...an address validation service? It was a lot of fun building the cleansing engine to de-duplicate, eliminate crap and special characters, break into logical validatable data elements, plus set up for link to validation service.....but probably the importing company was not so happy to have to pay to make data usable. It was a regular feed, like weekly or monthly.
Almost any business/organazation that deals with customers. Customer Relations Management = CRM. im using SugarCRM. and it is helpful.
Almost all customer Relationship Management Software offer basically the same features. I have use Zoho CRM in the past & then switch to relatively new CRM Software called MeraCRM. I have been using it for the past year & find it extremely user friendly yet highly advance.
Take a look at mytime. Their new feature, mytime scheduler, allows businesses to schedule appointments and manage clients all in one place. They also have a cloud-based calendar that makes it really easy for businesses to keep track of all their bookings. Check it out!
we are a cloud based crm provider. As part of our business, we need to understand the key players in the market. There are few that stand out based on how simple they are: insightly, pipedrive. They fit the bill for basic crm needs.
As others noticed above, you should define your goals which you want to perform with CRM. I heard positive feedbacks about Pipedrive.com. We at Boostant.com use Intercom.io
I use Zoho and have absolutely loved it! In fact, I use many of their other tools, as well, and love how they all tie in to one another.