All day today I haven't been able to load any of my sites. I have around 25 but not one of them will load in my browser. I've asked a couple of friends and on a forum and everyone's replied with being able to load my sites. I can load any other sites, but just not any of the ones that I own and host on Hostgator. I can't understand where the problem is. I didn't have this problem until today. I might understand partly if I couldn't load ANY sites, but it's only my ones on Hostgator. I'd also understand if my Hostgator sites couldn't be loaded by my friends, but they can! This has lost me. Any suggestions? Thanks.
Hello. Try to run tracert command to your server to make sure that you aren't blocked somewhere on the way to the server. The command is tracert IP Where IP is the IP of your server.
Hi, I've tried running tracert for one of my sites that i'm having a problem with. There doesn't seem to be any problems that I can see. The results can be seen here http://www.tracert.com/cgi-bin/resolver.pl?arg=www.articleblotter.com. I hope this is what you meant? I recently changed my ISP (around 5 days ago), may this have something to do with it? Thanks for your help.
you run the tracert command from some other location, you have to run it from your PC to check connection.
Ah, I see, i've done that and my results are as follows: Tracing route to gator64.hostgator.com [70.87.126.162] over a maximum of 30 hops: 1 224 ms 216 ms 202 ms lo99.lon-x-ips.as9105.net [212.74.111.239] 2 202 ms 216 ms 241 ms Gi1-0-0-71.lon10.as9105.net [80.40.119.174] 3 201 ms 234 ms 233 ms pos2-p0.lon11.as9105.net [212.74.111.230] 4 247 ms * 248 ms pos2-0.lon10.as9105.net [212.74.111.229] 5 264 ms 218 ms 232 ms pos2-p0.lon11.as9105.net [212.74.111.230] 6 233 ms 233 ms 265 ms pos2-0.lon10.as9105.net [212.74.111.229] 7 201 ms 187 ms 170 ms pos2-p0.lon11.as9105.net [212.74.111.230] 8 233 ms 249 ms 232 ms pos2-0.lon10.as9105.net [212.74.111.229] 9 221 ms 229 ms 311 ms pos2-p0.lon11.as9105.net [212.74.111.230] 10 232 ms 296 ms * pos2-0.lon10.as9105.net [212.74.111.229] 11 233 ms 279 ms 217 ms pos2-p0.lon11.as9105.net [212.74.111.230] 12 217 ms 202 ms 217 ms pos2-0.lon10.as9105.net [212.74.111.229] 13 202 ms 218 ms 219 ms pos2-p0.lon11.as9105.net [212.74.111.230] 14 247 ms 248 ms 217 ms pos2-0.lon10.as9105.net [212.74.111.229] 15 233 ms 217 ms 217 ms pos2-p0.lon11.as9105.net [212.74.111.230] 16 248 ms 232 ms 218 ms pos2-0.lon10.as9105.net [212.74.111.229] 17 209 ms 186 ms 218 ms pos2-p0.lon11.as9105.net [212.74.111.230] 18 327 ms 264 ms 233 ms pos2-0.lon10.as9105.net [212.74.111.229] 19 217 ms 249 ms 264 ms pos2-p0.lon11.as9105.net [212.74.111.230] 20 187 ms 216 ms 232 ms pos2-0.lon10.as9105.net [212.74.111.229] 21 216 ms 202 ms 233 ms pos2-p0.lon11.as9105.net [212.74.111.230] 22 248 ms 232 ms 233 ms pos2-0.lon10.as9105.net [212.74.111.229] 23 233 ms 233 ms 265 ms pos2-p0.lon11.as9105.net [212.74.111.230] 24 280 ms 219 ms 231 ms pos2-0.lon10.as9105.net [212.74.111.229] 25 217 ms 234 ms 217 ms pos2-p0.lon11.as9105.net [212.74.111.230] 26 202 ms 186 ms 171 ms pos2-0.lon10.as9105.net [212.74.111.229] 27 264 ms 249 ms 248 ms pos2-p0.lon11.as9105.net [212.74.111.230] 28 233 ms 218 ms 218 ms pos2-0.lon10.as9105.net [212.74.111.229] 29 218 ms 233 ms 249 ms pos2-p0.lon11.as9105.net [212.74.111.230] 30 234 ms 280 ms 233 ms pos2-0.lon10.as9105.net [212.74.111.229] Trace complete. Could there be any problems here?
as you can see you even don't reach the hostgator server. There is something something wrong at 212.74.111.230. Does it router belongs to your ISP? Please contact them.
How can I tell who this IP belongs to? I've tried contacting my ISP and they've said that it must be a host problem, but I'm trying to find a definite answer to who's problem it is so I can be sure.
After talking to my ISP and seemed to be getting nowhere (in fact they blamed me for not being able to access the sites!) i can now load them. I had connection problems so I had logged off then dialed up again which I couldn't do for a few minutes, but when I could my sites worked again. I think my ISP has fixed something but have refused to admit their fault. Nevertheless at least my sites are working again, for now! Thanks for everyones help.