Hi, I have a weird problem that i cannot figure out. I have a system in place where people can login to my site and edit there pages. Now i have around 30 clients that use this system without any problems apart from one or two. I went to their offices today to take a look and when i try to login it takes about 10 minutes to login and then ages to navigate. So i don't know why but i tried taking the www. off the domain name and low and behold it works fine and really fast. Why would some people have problems using the site with www. put other don't? Cheers, Adam
does they use the domain name in their intranet? if yes possibly they get a duplicate DNS name from your hosting and from their own DNS. (I suspect duplicate or wrong config of cascading of authority) usually ip conflict in networks and DNS duplication are big cause of this types of problems. DNS authority and wrong cascading can also cause this problem, but are very difficult to find without looking at the DNS config what is your hosting plateform: Apache? linux/windows do you have DNS or your client one? does your client have a DNS (via a AD in intranet)? does it works outside their office? try a ping for both and compare (should be same if no ip conflict) try a nslookup for both and compare (if long for www it's a DNS issue which kind need to see the result and diagnose it) try a traceroute (tracert) for both and compare that's mostly what i can tell you from the information you give.