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Bug Weird Problem With Linked PayPal Account

Discussion in 'Support & Feedback' started by sushantvirdi, May 15, 2013.

  1. #1
    Hello,
    I am facing a weird problem in Marketplace. I have linked my PayPal account to sell items. I have listed ebooks in the marketplace. My customers are complaining that when they click on Buy Now, they get this error from PayPal "Error from PayPal: Failure, The primary receiver is based in a country that isn't enabled to send payments using balance"

    I have an Indian PayPal account which is fully verified. Surprisingly I can manually receive payments from the same customers. :(

    Please help me
    sushantvirdi, May 15, 2013 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    That message is coming directly from PayPal, not us. You would want to give PayPal a call for that and ask them why.
    digitalpoint, May 15, 2013 IP
  3. sushantvirdi

    sushantvirdi Well-Known Member

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    #3
    They don't seem to have any clew. Thanks anyways. BTW this error only comes in MarketPlace and not in Buy,Sell and Trade Section. I can receive payments from there easily.
    sushantvirdi, May 15, 2013 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    How many B/S/T transactions have you done with that particular user via PayPal?
    digitalpoint, May 15, 2013 IP
  5. sushantvirdi

    sushantvirdi Well-Known Member

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    #5
    This was my first transaction with him. The error had popped previously too with some other member.
    sushantvirdi, May 15, 2013 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    I thought you said you manually received payments from the same person?
    digitalpoint, May 15, 2013 IP
  7. sushantvirdi

    sushantvirdi Well-Known Member

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    #7
    Previously I have received manual payment from other member. I will update if I can receive manual payment from this member
    sushantvirdi, May 15, 2013 IP