Website Wont Load When I Visit It - Brings Up "File Download" Box

Discussion in 'Site & Server Administration' started by bad_bob00, Nov 7, 2008.

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  1. #1
    Hi,

    For some reason when I visit some of my websites they don't load up - instead a message pops up saying File Download - Do you want to Find Save or Cancel. The file is an unknown type and is called beautifulrubbish_com (my website is http://www.beautifulrubbish.com)

    Any idea why this is happening? Its happening with a few of my blogs that are on the same web hosting.



    Thanks for any help
     
    bad_bob00, Nov 7, 2008 IP
  2. sparek

    sparek Peon

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    #2
    Do you have anything in your .htaccess file on your hosting account?

    It looks like .phtml files are not parsing correctly on the hosting account. You would really have to talk to your host about this as they are the only ones that know for sure what mime types and handlers are being used on the server.
     
    sparek, Nov 7, 2008 IP
  3. jayshah

    jayshah Peon

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    #3
    Seems like you have an AddHandler rule in your .htaccess causing a problem. Trying removing it.
     
    jayshah, Nov 7, 2008 IP
  4. bad_bob00

    bad_bob00 Active Member

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    #4
    The .htaccess file is empty, so not sure why this would cause any problems?


    Thanks for the help so far...
     
    bad_bob00, Nov 9, 2008 IP
  5. mcfox

    mcfox Wind Maker

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    #5
    Speak to your host. The server is not configured properly.

    If a server isn't properly configured it doesn't know how to treat files and simply offers them for download instead of display in the case of web pages.
     
    mcfox, Nov 9, 2008 IP
  6. bad_bob00

    bad_bob00 Active Member

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    #6
    Okay right, i'll do that now thanks.

    BTW how come my other websites on the same hosting package work fine (the sites that aren't blogs load up fine)?


    Thanks
     
    bad_bob00, Nov 9, 2008 IP
  7. jayshah

    jayshah Peon

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    #7
    Sounds like an issue with Apache dealing with PHP scripts. Definitely something your host should be able to fix in no time (as they have root).

    Jay
     
    jayshah, Nov 9, 2008 IP