Web Hosting Support Outsourcing :: Web Hosts Increase Sale :: Freelancers Earn Now!!

Web Hosting Space.info
Supporting Your Clients

Web Hosting Space.info is a pre-sales support and technical support provider to different web hosting companies.

Most of the hosting companies are providing Live support which is often offline. Unsatisfactory live support is one of the major problems of web hosting industry. Very few companies are able to provide good support to there customers.


24/7/365 Live Phone & Chat Support

US: +1-567-251-2230
UK: +44-70319-69751
India: +91-90011-49449


Technical Support

There are many hosting companies who are able to make good sales but are unable to provide technical support to the clients when he needs it. As a result the client looks for another hosting company and they lose there client. Web Hosting Space.info is ever ready to provide Live Technical Support.

Pre-Sales Support

Many hosting companies are unable to make good sales due to lack of live sales services, Probable clients do not really become clients because there queries are not satisfied. Web Hosting Space.info is ready to provide these services.

Ticketing Support

Your customers can get satisfactory response within 30 minutes after receiving the ticket.

E-mail Support

Your customer can submit a ticket directly through email without visiting your site.

Freelance Experts

People who are usually online have a golden opportunity to earn.
If they are fully aware of everything related to sales or technical support of any kind of hosting can earn by joining us on freelance basis and providing hosting live chat services.

Please Visit: http://webhostingspace.info

 

Added you to MSN to discuss a trial run of Ticketing (Technical) Support.

Thanks,

Jay

 

We have accepted on msn.

 

Thanks Mr. Jai Shah for buying our services after being satisfied during the trial.

 

i am interested in being freelancer technical support or pre-sale support, both is fine with me, let me know where should i register as a freelancer or send me details via PM, so that we can talk about it.

 

You can contact us at YM: and submit your CV at

 

I have applied to become free lancer
hope that they will accept

 

how do i sign up to purchase the service i am wanting it for my clients,

 

Please contact to and PM me

 

As far as I know the best country for outsourcing hosting support is Ukraine. Their livechat online managers will be ready to work for $5 per hour only!

 

Our price is $5 per day.

 

do you guys have any reviews so i can see your service?

 

This is a (honest ) review as requested, but not complete. I will post a more detailed review later:

From the off, all seemed good. I did however create a test ticket on their system, and the response was ~ 40 minutes, sightly dissapointed, but I let it slide - glad I did too. Signed up for a few days, only 3 total tickets with them on board. Ticket one, excellent example of good support (why does my root WHM not have root cPanel).

Ticket two, not as justified:

The inital ticket stated the domain name. The domain resolves to the IP of their server, but any attempt to resolve would fail (it was down) - but the parent had glue therefore you could obtain the
IPs to ping. Unfortunately, as opposed to requesting that they mention the ticket will be handled by other/senior staff (as I suggested on MSN is what should happen), they got a copy/paste response requesting more information. I was however satisfied that the response was prompt. I dealt with ticket this myself and will look into an integrated reboot console with the support suite.

Ticket three was mostly fine. The server had a periodic high load issue, which seemed to be absent at the time of response. The ticket wasn't read 100% correctly, as it stated they could login but not access certain parts. The response only checked for a login, and recommended to check their internet connection - possibly insignificant as above.

On the whole, highly pleased with the level of support. I will be carrying on unless something significant changes.

Quick summary:

Pros:
- Excellent value for money
- 24x7 [ Yet to fully test that, but appears true ]
- Prompt & Detailed responses
- Knows their stuff (only 2 tickets tested that: one above + one mine)
- Very statisfied with the overall level of response, prompt too (no more than 30 minutes from memory)
- I'm now getting a discount Kidding, they don't seem to negotiate prices.

Cons:
- I'm worried they are more concerned about respond & close rather than maintaining customer well being.

On the whole, very happy. Sorry this isn't very detailed, but it hasn't been that long at all (see iTrader).

Also, no access to our servers was provided (VPS host nodes), but all clients so far are VPS/Dedicated so this wasn't required as root was provided by them.

Happy reading,

Jay

 

well my votes between these guys and bobcares.com, Just you need to be able to trust people before giving them root access to your box, its a matter of trust and how long they have been around, I do not want to be a tester,

 

actually i think there kayako might be nulled

Help Desk Software By Kayako SupportSuite v3.00.32

 

ok messaged on MSN, waiting on for reply.

 

I have not received any of your message.

 

It's impossible to get in touch with these guys! No way that i am handling my support to them when they cant even handle their own support line (Live chat) never seen anything more buggy or staff more incompetent!

 

Umm, What is the requirements to be a freelancer there on your site?

 

i messaged your MSN name from my MSN name , i will add you to see if that will help.