hey guys, i have been thinking about this for a whole day and decided just to ask you for your opinion and for advice on this. in brief: my hosting plan with LP expires pretty soon. to be honest, i wasn't satisfied with what they actually served me(cP) after when I've done with the hosting plan registration. since, i thought that my needs(at that time) wouldn't require a lot from having a full options cP(not limited like mine was) i thought i shouldn't bother them, so just simply swallow the bubble-gum. lately, i realized it was a mistake. anyway, i got few times a very sensitive issues(like Domain name addon, some DNS transferring problems, unsuccessful SSL installation, etc.), so basically I was kinda busy with handling my problems by Myself. The overall about their response is quite unbalanced to me because they wasn't "your-big-friend if any problems occurs...", as advertised, so this made me a dilemma now...Should I split with them or not? It's been always good to have an experience with any given big name hosts and that's why we all believe that the Host must be as attentive as they can in offering a 99.9% up-time, professional reliability and the most of all a customer service. And that's why i have that feeling for some reason i didn't get this all-in-three through the time being with them. I know it may be sound strange to ask for such thing but I will honestly appreciate every each of you as an analyst and reviewer, a point of view or even simple tip what you'd do if you were in my shoes!? Thank you! __________
Don't subscribe for long terms unless it's a company that you've already tested. That being said, switch away from your current provider and pick up any monthly plan from a competitor that your research results show as worth considering. Challenge their support staff and see how they handle your issues, then you'll know at the end of the month if you should stay or move on. You will find your best option that way.
Sorry to hear that. I strongly advise you to get out of current host and find other host. I personally like to host with small company coz they have time to take care of every client need.