Hi i recently purchased a domain name from godaddy and web hosting from streamline. This is my first website so im a bit of a noob. But when i try to access my ftp from my hosting account it wont let me. Becuase my domain name is registered at a different site to the hsot is there anything i need to do? Thanks in advance.
Have you already updated your domains DNS with the nameservers of your host? If you have, sometimes you need to wait a while (anywhere from a few hours to a day or 2).
When you purchased your hosting, they should have sent you their nameservers. These generally look something like ns1.hostingcompany.com Login to your godaddy domain management, find the DNS sections, and paste in the nameservers your host gave you.
Ok i have found the name server (ns1.streamlinedns.co.uk) but cant find that section on my godaddy account, can anyone help with that? Would it be "Add off site DNS" section?
No. Once you login to your account on GoDaddy.com, go to "My Domains" in the navigation area. Next, click on the domain that you wish to edit. You will now see a detailed view screen. There will be a section about nameservers. Click edit next to the nameserver area and add the nameservers for Streamline. also double check the nameservers because most hosts I have used have AT LEAST two nameservers! i.e. ns1.streamlinedns.co.uk and ns2.streamlinedns.co.uk
Thankyou very much, this is exactly what i needed, changed now, you were right there was a second one, thanks again!