WARNING Polurnet.com Communications Anand Scam Cheat stay away

I have got in a small problem because yesterday night my grand father has expired and hence no time to check / come online since i have to be at the place for next 12 days.
Still FYI the 2 sites which were their high resource sites were,
1. Web directory with phpld - 150-250 uniques/day
2. Articles Directory - article dashboard - 100-200 uniques/day a clients site since it was sold months back , and i was just hosting the clients site for couple months due to our agreement and the client was bit angry on me regarding this suspension of account, and in my WHM Panel i didnt get the access to unsuspend this account

@ Nino - I know i had to take a backup but as per my knowledge to save their own reputation they would have given me my data, and now they are trying to upgrade my account to VPS to make more money.

@Fastweb - Nice reply there i will get into this and try to work on the way you have explained once i get time.

@Sachin - Iam also surprised on this.

 

Not a very good company in my mind then. they should at least have warned you about this. take your business elsewhere mate.

 

It is quite surprising and disturbing to see a bunch of ignorant members here comment on a situation they hear from a single source. Not a single person here questioned the integrity or honesty of this member, yet based a whooping opinion on a well-established company with thousands of customers. This figure is not an estimate, it is real. We are the largest webhost used by members on NamePros.com, and one of the most reviewed webhosts on the web. We were nominated by ConsumerSearch magazine for one of the best providers of webhosting, after an extensive analysis of our services.

Clearly, those who replied are not acquainted with our company, and previous history shows this isolated incident was directly the result of the ruthless behaviour shown on part of the client, and not the company. Considering our company has a flawless reputation, and Amit Patel has been a customer for over 2 years, while posting bullshit during this time at various forums that went unnoticed (such as at WHT), he is now getting attention from several ignorant members here on this forum to gain sympathy and illegitimately bash an honest and renown company as ours.

This user was using as many resources as our Dual Xeon 3.0Ghz CPUs could serve, and we clearly pasted the proof and logs for this user to see. He has not replied to any abuse report directly, but instead dodges questions and posts fake rumours and lies on various forums.

Now, I'm really surprised no one here even bothered to hear the rest of the story.

1) We fully allowed him to download his files and never attempted to prevent access to his websites for reasons other than the abuse report. Access was maintained to his website from May 13th 2007 till May 18th 2007! In this respect, his site was not available only for a period less than 1.5 days, which was grossly overstated on this thread. If you're still not convinced about this individual's lack of honesty, read on.

2) The abuse report was detailed and comprehensive enough to include statistics as well as relevant information on our policies

3) The user failed to respond to previous abuse reports throughout his term with us (he has been a customer for 2+ years and is clearly aware about our policies), but recently has brought this rumour yet again after numerous past failed attempts to gain sympathy from others after it was shown with proof that he was wrong.

4) The independent review sites in which he posted several lies about us, reviewed his case, as well as requested information from our side, and they decided the customer was indeed at fault.

5) We have strict anti-abuse policies, and all customers are aware of this. Refer to our explanation below that details how and why our policies are implemented:

Now, Amit Patel has been not only confrontational, but has refused to cooperate with our staff. He has instead decided by posting lies and gaining attention on various forums, he can attempt to bash our company. Clearly, with ignorant members who accept stories without questions, this seems to be working well for him. However, sooner or later, the truth will prevail.

In summary, we gave him a full range of options to resolve the abnormal CPU usage and memory usage that his sites were using. We gave him 100% access for him to download his sites to another server for as many days as needed. He clearly did not tell you guys this, yet you believed his story. Hence, despite our efforts to cooperate with this individual, Amit Patel clearly has malicious intentions in mind that are not resolvable with our approach. Such slander and libel requires legal action which we are looking to pursue.

 

It's great that you're coming to your company's defense. However, defending yourself to a group of people by calling them ignorant and using profanity doesn't reflect well on your company.

Maybe the allegations are true, maybe they aren't, but any company that would post the kind of garbage you just did surely will not be getting my business.

 

I'm sure most of you caught this as you were reading his initial post. Notice how many times he posts the word "scam" and our name in an attempt to divert Google Search Engine results toward this site. Clearly, malicious intentions are quite apparent, yet this forum does not seem to take immediate action on such behaviour. I've reported this thread to the staff of Digital Point, and I am confident that this issue will be obvious as to who is at fault here.

 

Garbage? Perhaps if you read the context, you'd get a better grasp as to why this sort of language was used (which, by the way are two terms described below):

Ignorant members: those that do not question the validity of a thread and form an opinion on the basis of a one-sided story. This is not wrong in itself, but posting such information in defense of the OP is being ignorant, for lack of a better term. Those that say things like "this company sucks" are apparently ready to take posts at face value, which in most people's view is regarded as being ignorant and naive

B.S.: Posting false, baseless information on public forums while generating biased stories about a company's apparent action, while modifying events in such a way that it presents a favorable view for the original poster. This clearly elicits a biased response from readers of the thread, which in turn causes opinions to be formulated without a logical, neutral point-of-view. Ostensibly, this results in the situation we are in now.

 

Your site was using high resources which is not allowed.

Your site got suspended for using high resources.

You had the option to move your site or upgrade !

Where is the scam in this !? Do you even know what the word SCAM means !?

We can all see that your not a newbie so please don't say that you were not aware of the High Resources policy. Every host I know has this policy in place !!

Yes, the comment Ignorant Members fits well

 

Here is my site URL - http://www.worldsbiggestdirectory.com/
Here are this months traffic stats.

01 May 2007 299 1651 2415 88.53 MB
02 May 2007 364 1182 2461 62.57 MB
03 May 2007 359 1657 2705 81.29 MB
04 May 2007 429 1959 2819 74.62 MB
05 May 2007 411 1788 2732 42.15 MB
06 May 2007 366 1951 2316 30.32 MB
07 May 2007 403 2026 2960 62.75 MB
08 May 2007 304 1673 2617 90.06 MB
09 May 2007 325 1867 2849 101.88 MB
10 May 2007 299 1218 1996 59.95 MB
11 May 2007 383 2087 2992 113.37 MB
12 May 2007 0 0 0 0
13 May 2007 184 590 758 20.25 MB
14 May 2007 670 3320 4659 76.06 MB
15 May 2007 83 633 811 19.85 MB
16 May 2007 27 138 257 7.39 MB
17 May 2007 235 693 1771 30.67 MB
18 May 2007 285 870 2245 39.19 MB
19 May 2007 94 215 456 10.47 MB

If a directory with such traffic can get server down , i dont know how can hosting companies host directories with 5k uniques/day

I posted a review and my own personal review with this company, because they wanted me to upgrade my account to a VPS Server or else continue the suspension.

When i posted the same review at WebhostingJury these got real angry and suspended my account because they could not face the truth.

Now when i posted here too he has a problem because he does not accept the truth.

@senaia - Did you ever see their own site too? Polurnet.com if its a big company how come their paypal get hack? and many clients had paid in wrong paypal's
Can you check their site and see if their live support is Live?

I feel i did nothing wrong because i can post my own review and if the company handles me/ one client this way and replies so badly you can guess how bad they treat their other clients too.

Other way they should apologize and expect better reputation rather than replying in such a bad way.

 

I don't get why this post must be deleted you cannot simply curb activites against your company in this manner and it does not reflect well on a company.
You must try to solve issues by taking more care towards the customers afterall Customers are the kings here.

 

hmmmmmmmm i just cant think 100- 200 uniques a day can bring the server down of any web host even the smallest web hosting company can afford this. I have about 90 + sites running from my web host and i had not problem withthem.

This is not excuse saying the coustomer is ignorant, see coustomer has paid you for the service so it is your responsibility to take care. If you cant provide the service better u refund them and appologise for the inconviniences.

I would say amit you should try www.imhosted.com

lets see if Polurnet.com people can solve this they should but who know ....???????

 

I have already paid for this month too, and moved couple of my sites from them which they referred to as high traffic lol
And was just waiting to see if they suspend the balance ones too.

 

A Business Company should accept their mistake and do something for their clients instead of saying client is wrong and proving themselves because thats not good for their company as this way they would lose many more clients in future.

 

If your sites are not consuming more then what is allocated then i dont think why account can be suspended.

 

Please dont talk more they will suspend all my others sites listed there because i posted real review about them.
They should either accept the truth and apologize rather than trying to say they are right, because since i paid them from more than a year i would also expect the services.
And if one site is to be suspended why all my sites under the WHM were suspended?

 

Amit this is the worse u can get from a hosting company, yes you dont deserve this for no reasons.

 

Someone get the popcorn, someone else grab the butter, and a third person needs to bring me some soda. This weekends Feature Presentation is "2 Angry Men and a Host" or "12 Angry Linux Kernels". As for the amount of resources used - could that file they cited, submit.php, be abused by a spambot and repeated accessed without it showing up as page views? Like let's say 300 times a second? You never know about those bots... they're like communists. They're everywhere.

 

Stop tring to look like a victim lol

Sorry man but im not buying all this FUZZ. You consumed high resources, got suspended, then got informed to move your site or upgrade.

Come again, You want them to apologize for what exactly !!??

 

In general, hosts just don't look at bandwidth consumption but also processor load.

Each hosting account comes with a limit of how much of CPU usage it can use at a given time.

Not sure about Polurnet.com, but my host Micfo has a clear policy about it.

They suspended one of my sites (100 uniques/day..500 MB/day), but then it was a proxy and I guess it must have been heavy on the servers. .

However a directory overloading a server is a bit surprising for me.

 

So they just suspend my account where other sites also get suspended because of one website?

Also why dont they send me a clear info what my site did instead of sending whole TOS?

Why did they try to upgrade my account to VPS for unsuspension? when they could have suspended other sites and keep the main site which they think had high server usage suspended?

 

Once one of my *tiny* sites crashed the shared server it was on. It was a little Nintendo chat site in perl, and adding a simple search and replace to it (Think smilies)...bam, crashed the server!! It had up to maybe 15 people on at a time.

That server was...an iMac!