Warehouse Monkey - Anyone dealt with them?

Discussion in 'Web Hosting' started by richardmyers, Nov 30, 2007.

  1. #1
    Hi,

    Has anyone ever dealt with Warehouse Monkey? They sell primarily on Ebay in the UK.

    I purchased an unmetered reseller account from them for £29.99 (for life) in May 2007, I then upgraded to a 'dedicated server' at the cost of £179 (for life) in September. Since September I'd had nothing but problems with the server - Time was always wrong, cPanel/WHM refused to load 90% of the time despite me having 0 clients on the server, cPanel updates failed most of the time, EasyApache couldn't be run due to memory contraints. Equally they said in their upgrade email I'd be getting a dedicated server with 8GB RAM, when it was actually a VPS with 256mb RAM.

    After all of the above problems I had been contacting support daily only to be told excuses after excuses and that 'something is being done about it now/tonight/in an hour' when nothing was happening at all. I lost a lot of business over this, and turned down a lot of new customers.

    I'm currently trying to get a full refund out of them, but they're completely ignoring all of the emails I send to them.

    So, has anyone else dealt with them - Care to share experiences?

    Thanks,
    Rich

    P.S. I moved to a VPS provided by A2B2 Hosting (a2b2.com) and everything is working great for me and all my clients.
     
    richardmyers, Nov 30, 2007 IP
  2. easyasabchost

    easyasabchost Peon

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    #2
    they seem to have gone to ground the doamin has just been renewd will next November, but i have also been scammed, anyone purchased from them on ebay has been refund e by paypal, but otherwiise paypal will not do anything about it, did write to the address given on their whois, but this was returned uncollected.
     
    easyasabchost, Nov 16, 2008 IP