Wait for 1.5 month to change the nameserver

Discussion in 'Domain Names' started by kam, Jun 16, 2008.

0
  1. #1
    I had register a domain via moniker on 29/4 and unable to change the nameserver on that domamin.

    On the same date 29/4 , I write email to immediately.

    Until 7 May still no response from
    On the same day, I open a ticket via Support Center

    On 10 May, I received a staff response but it's totally helpless.
    Then, I reopen the ticket on the same day.

    Also, I write email to don[add]corp.moniker.com on 25/5, 2/6 and 16/6 respectively.

    However, the problem still have not solved....and the reopened ticket still have not answered.

    I wonder to know where is the moniker support.

    Kam
     
    kam, Jun 16, 2008 IP
  2. MayurGondaliya

    MayurGondaliya Well-Known Member

    Messages:
    1,233
    Likes Received:
    38
    Best Answers:
    0
    Trophy Points:
    170
    #2
    It is really horrible. Do a try resolving this issue by calling them at 1(954)861-3500. Please try sending emails to them at sales, marketing, support etc.
     
    MayurGondaliya, Jun 16, 2008 IP
  3. real_skinner

    real_skinner Notable Member

    Messages:
    2,400
    Likes Received:
    61
    Best Answers:
    0
    Trophy Points:
    215
    #3
    wow....what kind of support is that. In my experience name.com response with in 24 hours and thats worst for me. But in your case I can't describe it in my own words. That sucks. If you can call them then I guess thats the only best thing you can do.
     
    real_skinner, Jun 16, 2008 IP