VIPRE - flagging legit emails as phishing!

Discussion in 'General Marketing' started by sarahk, Apr 6, 2014.

  1. #1
    So, I'm a bit grumpy about this. I get that you get false positives but this is scary stuff - phishing! wtf!
    I've looked up VIPRE and it appears to be legit anti virus software. I tried contacting them on their live chat but that was a dead end that went nowhere. I joined their forum and received my plain text password by email - that was funny from a site called threatattack.

    So, the non profit whose email was intercepted was sending out emails to their members who have paid for those emails and have the opportunity to opt out and still be a member receiving other benefits.

    Has anyone had an experience with VIPRE and getting them to reevaluate a domain?
    Did you have to add keys/tags to the emails?
     
    sarahk, Apr 6, 2014 IP